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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Citrix ADC (NetScaler) administration, load balancing technologies, and network security, with a strong focus on troubleshooting, root cause analysis, and performance optimization. Proven ability to collaborate across multiple technology teams and drive automation and service improvements in complex enterprise environments.
Highest-signal resume keywords
Citrix ADC AdministrationLoad Balancing TechnologiesRoot Cause AnalysisSSL/TLS and Network SecurityAutomation and Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Citrix ADC VPXCitrix ADC MPXCitrix ADC SDXCitrix GatewayLoad Balancing ServicesTCP/IPDNSHTTP/HTTPSPerformance OptimizationCapacity Planning
Soft Skills
Problem-SolvingTroubleshootingAnalytical MindsetCommunicationStakeholder Management
Tools & Technologies
PowerShellPythonAnsible
Certifications & Qualifications
Citrix Certified Associate (CCA)Citrix Certified Professional (CCP)
Industry Keywords
Application DeliveryHigh-Availability ArchitecturesEnterprise-Scale EnvironmentsService RestorationTechnical Documentation
Tech Stack
Tools & technologiesAnsibleCitrixCloudDNSPythonSwitchingTCP/IP
About the role
Key responsibilities & impact- Serve as the final escalation point for complex Citrix ADC (NetScaler) and load balancing incidents
- Troubleshoot advanced application delivery, authentication, gateway access, and connectivity issues
- Conduct root cause analysis (RCA) for major incidents and implement preventive actions
- Provide on-call support for critical incidents and service restoration activities
- Administer and maintain Citrix ADC (VPX, MPX, and SDX) platforms
- Configure and manage load balancing virtual servers, service groups, monitors, content switching, SSL offloading, and Citrix Gateway services
- Perform firmware upgrades, platform lifecycle management, and security hardening activities
- Design and optimize load balancing solutions to enhance application performance, resilience, and availability
- Manage SSL certificate lifecycle, authentication integrations, and high-availability configurations
- Collaborate with Network, Security, Cloud, Infrastructure, Application, and Vendor teams to support business and operational objectives
- Drive automation, capacity planning, service improvements, and operational excellence initiatives
- Produce and maintain technical documentation, implementation procedures, and operational standards
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related field
- Minimum 7+ years of experience in Citrix Infrastructure, Application Delivery, and Load Balancing technologies
- Fluency in written and spoken English
- Proven experience supporting and administering enterprise-scale Citrix ADC (NetScaler) environments
- Strong expertise in Citrix ADC VPX, MPX, SDX, Citrix Gateway, and Load Balancing services
- Deep knowledge of SSL/TLS, authentication mechanisms, LDAP integration, network security, and high-availability architectures
- Hands-on experience with firmware upgrades, disaster recovery, performance optimization, and capacity planning
- Solid understanding of TCP/IP, DNS, HTTP/HTTPS, application delivery, and networking fundamentals
- Experience working within complex enterprise environments and collaborating with multiple technology teams
- Demonstrated problem-solving, troubleshooting, and root cause analysis skills
- Experience with automation and scripting tools such as PowerShell, Python, or Ansible is highly desirable
- Relevant certifications such as Citrix Certified Associate (CCA), Citrix Certified Professional (CCP), or equivalent are preferred
- Excellent communication, stakeholder management, and documentation skills
- Strong analytical mindset with the ability to perform under pressure in mission-critical environments