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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating consumer research, managing logistics, and ensuring compliance while delivering high-quality insights. Proficient in stakeholder engagement, documentation management, and continuous improvement of research processes.
Highest-signal resume keywords
Consumer Research CoordinationQualitative And Quantitative StudiesResearch Agency ManagementBudget And Contract ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fieldwork OperationsMethodology SelectionQuestionnaire DevelopmentData AccuracySampling TechniquesQuality ChecksInsight StorytellingStakeholder EngagementDocumentation ManagementContinuous Improvement
Soft Skills
Problem-SolvingTeam LeadershipCommunicationOrganizational SkillsCollaboration
Certifications & Qualifications
Bachelor's DegreePostgraduate Qualification Preferred
Industry Keywords
Consumer IndustryMarket ResearchFieldwork LogisticsSupplier ManagementRegulatory Compliance
About the role
Key responsibilities & impact- Support primary consumer research and fieldwork across qualitative, quantitative and sensory studies
- Coordinate documentation, logistics, suppliers and delivery trackers
- Work with research managers, client teams and suppliers to translate approved plans into organised fieldwork activities and accurate, decision-ready outputs
- Escalate risks relating to quality, timing, cost and compliance
- Support research across category, brand, creative and innovation priorities
- Coordinate consumer sensory research and in-market research requiring specialist recruitment, sampling or execution controls
- Support research scoping, methodology selection, questionnaire and discussion-guide development, screeners, samples and quotas
- Plan, coordinate, monitor and resolve issues in physical, digital and remote fieldwork
- Manage research agency governance, SOWs, budgets, contracts, invoicing and preferred-supplier ways of working
- Oversee research quality, respondent integrity, data accuracy, regulatory compliance and audit-ready documentation
- Support analysis oversight, synthesis, insight storytelling, stakeholder read-outs and activation
- Maintain research repositories, metadata, version control and reusable templates
- Drive continuous improvement of delivery standards
Requirements
What you’ll need- Bachelor's degree in Marketing, Business, Behavioural Science, Psychology, Sociology, Statistics or a related discipline
- 3-5 years of experience supporting consumer or market research, qualitative or quantitative studies, or fieldwork operations
- Experience coordinating research documentation, recruitment, fieldwork logistics, supplier follow-up, quality checks and stakeholder updates
- Strong track record managing research agencies, SOWs, budgets, contracts, compliance and senior client interactions
- Experience leading and developing research delivery teams across multiple role levels
- Postgraduate qualification preferred
- Regulated consumer-industry experience preferred
Benefits
Comp & perks- Empowerment to shape your career
- Support from a collaborative community of colleagues around the world
- Opportunity to help build a more sustainable, more inclusive world
- Permanent employment