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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in Dynamics 365 F&O and Supply Chain Management, with a focus on troubleshooting, incident management, and client relationship-building. Capable of delivering enhancements and managing support requests effectively in a live production environment.
Highest-signal resume keywords
Dynamics 365 F&O ExpertiseSupply Chain Management KnowledgeTroubleshooting SkillsIncident Management UnderstandingClient Relationship-Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dynamics 365 F&OSupply Chain ManagementTroubleshootingIncident ManagementChange ManagementRelease ManagementConfiguration ChangesContinuous ImprovementsAdvanced WarehousingMaster Planning
Soft Skills
Confident CommunicationClient Relationship-Building
Industry Keywords
Managed ServicesApplication SupportLive Production EnvironmentProcurementInventoryWarehousingSalesPlanningIntegrationsEnhancements
About the role
Key responsibilities & impact- Support clients across D365 F&O Supply Chain Management
- Troubleshoot issues and find practical solutions
- Work across procurement, inventory, warehousing, sales and planning
- Manage support requests through to resolution and keep clients informed
- Deliver smaller enhancements, configuration changes and continuous improvements
- Work with developers and technical teams on complex issues, integrations and releases
Requirements
What you’ll need- Strong hands-on experience with Dynamics 365 F&O / Dynamics AX, specialising in Supply Chain Management
- Experience working in managed services, application support or a live production environment
- Strong troubleshooting skills
- Understanding of incident, change and release management
- Good knowledge across several Supply Chain Management areas
- Confident communication and client relationship-building skills
- Advanced Warehousing, manufacturing, master planning or landed cost experience is a bonus
Benefits
Comp & perks- Career empowerment and support through a collaborative global community
- Opportunity to work with AI, technology and people on sustainable and inclusive transformation
- Permanent employment
