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Capgemini

FBS WFM Coordinator – Support Services

Capgemini

. Conduct daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within workforce management and company timekeeping systems .

Posted 10/13/2026full-timePune • IndiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and proficiency in Microsoft Office Suite, with a focus on data analysis and reporting to track employee attendance and ensure wage-and-hour compliance. Effective communication abilities are essential for coordinating with HR and Payroll teams and providing customer service to employees.

Highest-signal resume keywords
Analytical SkillsMicrosoft Office SuiteWorkforce Management ToolsWritten Communication SkillsVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Critical ThinkingProblem SolvingCustomer Service
Tools & Technologies
CiscoIEX
Industry Keywords
Employee Benefit TimePTOFMLATimekeeping SystemsAttendance TrendsWage-and-Hour Compliance

About the role

Key responsibilities & impact
  • Conduct daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within workforce management and company timekeeping systems
  • Update systems with attendance and status entries
  • Use foundational data analysis techniques and reporting tools to identify attendance trends and patterns
  • Communicate findings and concerns to leadership and HR
  • Coordinate with Payroll, HR, and Claims WFM Scheduling teams regarding employee benefit time and pay status questions
  • Provide frontline service to employees, supervisors, and managers regarding timekeeping, benefit time, and wage-and-hour compliance exceptions
  • Conduct leader sign-off of timecards
  • Review employee timecards and validate hours worked
  • Approve timecards or coordinate discrepancy resolution with leaders
  • Create ad hoc reports as requested
  • Provide administrative support for timekeeping and compliance
  • Track employee attendance and support wage-and-hour compliance
  • Provide customer service via email, phone, or in-person interactions
  • Perform other duties as assigned
  • Occasional weekend work may be required

Requirements

What you’ll need
  • 01 to 03 Years of total experience
  • Work timings: 06:30 PM to 03:30 AM IST
  • Analytical skills
  • Microsoft Office suite
  • Cisco and IEX
  • Workforce management tools
  • Demonstrated written communication skills
  • Strong verbal communication and listening skills
  • Critical thinking and problem solving

Benefits

Comp & perks
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package
  • Career development and training opportunities
  • Flexible work arrangements (remote and/or office-based)
  • Dynamic and inclusive work culture within a globally renowned group
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development