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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and proficiency in Microsoft Office Suite, with a focus on data analysis and reporting to track employee attendance and ensure wage-and-hour compliance. Effective communication abilities are essential for coordinating with HR and Payroll teams and providing customer service to employees.
Highest-signal resume keywords
Analytical SkillsMicrosoft Office SuiteWorkforce Management ToolsWritten Communication SkillsVerbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Critical ThinkingProblem SolvingCustomer Service
Tools & Technologies
CiscoIEX
Industry Keywords
Employee Benefit TimePTOFMLATimekeeping SystemsAttendance TrendsWage-and-Hour Compliance
About the role
Key responsibilities & impact- Conduct daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within workforce management and company timekeeping systems
- Update systems with attendance and status entries
- Use foundational data analysis techniques and reporting tools to identify attendance trends and patterns
- Communicate findings and concerns to leadership and HR
- Coordinate with Payroll, HR, and Claims WFM Scheduling teams regarding employee benefit time and pay status questions
- Provide frontline service to employees, supervisors, and managers regarding timekeeping, benefit time, and wage-and-hour compliance exceptions
- Conduct leader sign-off of timecards
- Review employee timecards and validate hours worked
- Approve timecards or coordinate discrepancy resolution with leaders
- Create ad hoc reports as requested
- Provide administrative support for timekeeping and compliance
- Track employee attendance and support wage-and-hour compliance
- Provide customer service via email, phone, or in-person interactions
- Perform other duties as assigned
- Occasional weekend work may be required
Requirements
What you’ll need- 01 to 03 Years of total experience
- Work timings: 06:30 PM to 03:30 AM IST
- Analytical skills
- Microsoft Office suite
- Cisco and IEX
- Workforce management tools
- Demonstrated written communication skills
- Strong verbal communication and listening skills
- Critical thinking and problem solving
Benefits
Comp & perks- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
