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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Lean-Agile practices and Scrum methodologies, effectively coaching teams to enhance performance and resolve conflicts. Possesses strong communication skills and the ability to influence stakeholders while fostering a culture of trust and self-organization.
Highest-signal resume keywords
SAFe Certified Scrum MasterAgile CoachingScrum Master ExperienceLean-Agile PrinciplesCommercial Insurance Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavior Driven DevelopmentTest Driven DevelopmentAgile Ceremonies FacilitationBacklog ManagementDependency Management
Soft Skills
Servant LeadershipConflict ResolutionTeam Dynamics ImprovementEffective CommunicationOrganizational Skills
Certifications & Qualifications
SAFe Certified Scrum MasterSAFe Certified PractitionerSAFe Certified Agilist
Industry Keywords
P&C SystemsAgile EnvironmentProject EnvironmentSelf-Organizing TeamsCommunity of Practice
About the role
Key responsibilities & impact- Enable efficient, iterative delivery of technology solutions supporting core business insurance operations.
- Collaborate with product owners, developers, and stakeholders.
- Demonstrate servant leadership and enable teams through effective Lean-Agile practices.
- Coordinate with internal and external teams to resolve dependencies, identify and eliminate impediments, and facilitate flow.
- Improve team dynamics and performance while assisting with interpersonal conflicts, challenges, and team growth.
- Coach teams on Lean-Agile principles and maintain a Lean-Agile mindset.
- Act as servant leader for multiple teams and stakeholders.
- Aid teams and Product Owners in managing and sequencing the backlog.
- Lead moderately complex teams with external team dependencies and system integration points.
- Eliminate impediments and resolve issues.
- Manage dependencies and support high-performing teams and relentless improvement.
- Identify SAFe anti-patterns and apply SAFe principles to facilitation, enablement, and coaching.
- Guide teams through decision-making, problem-solving, communication, self-management, and self-organization.
- Support a trusting and safe environment where problems can be raised.
- Mentor and guide junior Scrum Masters on SAFe principles, Agile ceremonies, and the Agile Manifesto.
- Organize and lead a Community of Practice.
- Facilitate and manage outputs of Agile ceremonies, including daily stand-ups, sprint reviews, retrospectives, sprint planning, backlog refinement, and preparation for Program Increment Planning.
- Participate in Scrum Master Communities of Practice, Scrum Master Sync Sessions, and Agile Release Train Sync Sessions.
- Pursue continuous learning and Agile knowledge development.
- Establish best practices and resolve challenging issues, risks, conflicts, and impediments with the Release Train Engineer.
- Demonstrate beginner to intermediate experience with Behavior Driven Development and Test Driven Development.
- Perform other duties as assigned.
Requirements
What you’ll need- Bachelor's degree or equivalent experience preferred.
- SAFe Certified Scrum Master certification (within 180 days of hire) required.
- SAFe Certified Practitioner or Agilist (within 180 days of hire) preferred.
- 1-3 years in an Agile environment or 4+ years of experience in a project environment required.
- Minimum 2 years experience in Scrum Master role or 1 year in Scrum Master Level I or 4+ years experience in servant Leader role required.
- Strong understanding of Commercial Insurance operations and P&C systems preferred.
- Ability to influence internal and/or external constituents.
- Cultivates a culture of trust, promotes decentralized decision making and advances the development of self-organizing teams.
- Instills commitment to organizational goals.
- Focuses on improving team dynamics and performance.
- Helps teams manage interpersonal conflicts, challenges, and overcome opportunities for team growth.
- Effectively coaches and delivers constructive feedback.
- Provides ongoing coaching of Lean-Agile Principles and ensures teams maintain a Lean-Agile Mindset.
- Strong verbal communication and listening skills.
- Seeks to acquire knowledge in area of specialty.
- Excellent organizational skills.
- Develops and delivers effective presentations.
- Performs work independently with minimal supervision.
- Takes initiative and is a self starter.
Benefits
Comp & perks- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Benefits differ based on employee level.