Associate Producer, Engagement Consultant

Capital Blue Cross

. Provide operational and relationship support for producer programs and initiatives supporting sales and business objectives .

Posted 11/6/2026full-timeHarrisburg • Pennsylvania • United StatesJuniorMid-Level💰 $49,300 - $92,885 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship management and communication skills to support producer programs and initiatives, while effectively translating data insights into actionable strategies. Possesses foundational knowledge of healthcare and health insurance products, along with the ability to manage multiple priorities in a dynamic environment.

Highest-signal resume keywords

Producer Relations ExperienceHealth And Life Insurance LicenseCustomer Service SkillsData Analysis SkillsBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare KnowledgeInsurance Products UnderstandingMarket Intelligence GatheringPresentation PreparationReport WritingCompensation Program KnowledgeAnalytical SkillsCommunication SkillsRelationship ManagementAdaptability

Soft Skills

Interpersonal SkillsCollaborationProblem-SolvingCustomer Satisfaction FocusAdaptability

Certifications & Qualifications

Health And Life Insurance LicenseValid Pennsylvania Driver's License

Industry Keywords

Producer ProgramsSales SupportAccount ManagementHealthcareInsuranceMarket DynamicsRegulatory KnowledgeProvider NetworksReimbursement ModelsCorporate Training

About the role

Key responsibilities & impact

Provide operational and relationship support for producer programs and initiatives supporting sales and business objectives
Assist with implementing producer incentive programs, communications, educational campaigns, and engagement strategies
Serve as a primary contact for routine producer requests
Collaborate with producer managers and internal stakeholders to execute producer-facing initiatives
Promote Capital’s corporate initiatives and priorities to producer partners and provide internal feedback on market perception
Participate in community activities and producer events
Identify strategic growth opportunities aligned with corporate priorities
Cultivate and manage relationships with producer agency employees, especially senior management and corporate contacts
Direct targeted communication programs and coordinate educational opportunities for assigned producers
Maintain understanding of producer data, reports, compensation programs, and opportunities
Gather market intelligence from producer agencies and share it internally with recommendations
Build relationships with internal business partners to maximize producer satisfaction
Complete corporate training and licensing requirements

Requirements

What you’ll need

One year of healthcare, insurance, sales support, account management, customer service, or producer relations experience
Prior experience working with external customers, brokers, producers, or business partners is preferred
Must have a bachelor’s degree or 4 additional years of related experience in lieu of degree
Must be licensed in PA to sell Health and Life Insurance or willing to obtain license within 90 days
Must possess a valid Pennsylvania driver’s license
Ability to build and maintain productive relationships with producers, internal business partners, and cross-functional teams
Strong customer service, interpersonal, communication, and analytical skills
Ability to translate data and business insights into meaningful discussions
Ability to prepare presentations, reports, and producer communications
Ability to manage multiple priorities and adapt to changing business needs
Basic understanding of healthcare and health insurance products, distribution channels, and market dynamics
Foundational knowledge of applicable state and federal regulations
Basic understanding of health insurance funding arrangements, rating methodologies, underwriting principles, and benefit designs
Familiarity with marketing, quoting, enrollment, and membership information processes
General awareness of provider networks, reimbursement models, and industry trends
Willingness to complete corporate training and licensing requirements
Ability to work over 40 hours per week
Ability to travel 20–40%

Benefits

Comp & perks

Medical, Dental & Vision coverage
Retirement Plan
Paid Time Off
Holidays
Volunteer time off
Incentive Plan
Tuition Reimbursement
Flexible work environment
Training and continuing education
Community volunteering opportunities