Claim Representative III – Property

Capital Insurance Group

. Handle the highest company-wide level of technical claims, including investigation, evaluation, and negotiations pertaining to Property, Collapse, Earth Movement, and loss of building and structures .

Posted 9/18/2026full-timeRemote • California • United StatesSeniorLead💰 $77,406 - $129,010 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling complex claims, including investigation, evaluation, and negotiation, while maintaining strong relationships with agency partners and policyholders. Proficient in current claims laws and capable of mentoring team members to ensure effective claim resolutions.

Highest-signal resume keywords

Complex Claim HandlingNegotiation SkillsClaims Law KnowledgeMathematics and Accounting PracticesMentoring and Team Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationClaims EvaluationProperty Insurance KnowledgeCivil and Tort LawLiving-Expense CalculationsSite InspectionsPolicy-Contract Interpretation

Soft Skills

Strong CommunicationOrganizational SkillsRelationship Building

Certifications & Qualifications

Valid California Driver License

Industry Keywords

Property ClaimsCollapse ClaimsEarth Movement ClaimsAudit SupportCritical Deadlines

About the role

Key responsibilities & impact

Handle the highest company-wide level of technical claims, including investigation, evaluation, and negotiations pertaining to Property, Collapse, Earth Movement, and loss of building and structures
Support the team as technical supervisor in the manager’s absence
Assist with Regional audits
Mentor less experienced Claim Representatives
Perform other duties as required or assigned by the Claim Manager or Director
Provide excellent service and build relationships with agency partners and policyholders to achieve successful claim resolutions

Requirements

What you’ll need

College degree or equivalent experience
Seven (7) years of claim experience, including three years’ experience in handling complex claim files
Knowledge of current claims laws, specifically civil and tort law and current trends in Property insurance case law and issues
Good working knowledge of mathematics and common accounting practices which relate to gross and net income or living-expense calculations
Demonstrate strong negotiation skills
Communicate complex legal concepts and policy-contract interpretation in writing and orally
Plan, organize, and prioritize work under the pressure of critical deadlines
Perform inspections of sites and properties, including roofs, basements, and attics, which may require the use of ladders or stairs to access or the ability to kneel, crawl, and bend
Maintain a valid California Driver License and operate a vehicle
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship

Benefits

Comp & perks

Accrue twenty-one days of Paid Time Off during your first year
Up to eighty-seven percent of benefits covered by CIG for you and your family members
Medical, dental, vision plans
One hundred percent covered plans
Basic Life & AD&D
Employee Assistance
Leave Management
Long Term Disability
Short Term Disability (Outside of CA)
Family Caregiver Support (Homethrive)
Child Care Resources (Tootris)
Business Travel Accident Protection
Voluntary benefit offerings
Short-term (CA only)
Voluntary Life AD&D self, spouse and child plans
Flexible Spending
Health Savings (HSA)
Hospital Indemnity
Accidental Injury
Critical Illness
ARAG Legal Services
Norton LifeLock
Nine paid holidays, plus two floating holidays
Above and Beyond Reward Recognition Program
Kudos & Shout Out Points Program
Quarterly Above and Beyond Bonus Program
Annual Above and Beyond Bonus Program
Competitive compensation
Base compensation
Salary Management Spot Bonuses
Annual Incentive/Profit sharing program, potential payout annually based on company results
Discount partnerships
Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
Insurance Educational reimbursement and bonus programs
Employee Referral Bonus Program
Home and Auto Insurance Discount Program
Paid Volunteer Time
Retirement savings benefit (401k and Roth + match)
Wellness platform, tools and events
Health Savings Account match
Financial Wellness Resources