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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Banking, Rental Finance, and Payment Services, with a strong focus on relationship management, financial analysis, and sales management. Proficient in utilizing CRM insights to enhance client strategies and drive portfolio growth.
Highest-signal resume keywords
Business Banking ExperienceFinancial Risk ManagementCRM Insights ApplicationCredit Application PreparationSupplier Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisCost ControlSales ManagementCredit PrinciplesBusiness EconomicsCommercial Legal KnowledgeOffice AutomationAnalytical SkillsDecision-Making SkillsNegotiation Skills
Soft Skills
Relationship ManagementCommunication SkillsAttention to DetailProblem-Solving SkillsStrategic Thinking
Tools & Technologies
CRM SoftwareMS WordMS ExcelMS Outlook
Certifications & Qualifications
Relevant Tertiary QualificationFAISFICA
Industry Keywords
Business BankingRental FinancePayment ServicesSupplier PortfolioService Delivery StandardsMarket KnowledgeClient FocusFinancial Services LegislationSector Risk ProfilesDiscounting Processes
About the role
Key responsibilities & impact- Achieve agreed monthly sales targets in Business Banking, Rental Finance, or Payment Services by value and number of applications through an established supplier/business partner network
- Grow the supplier portfolio by identifying and implementing value-adding and specialised product solutions
- Maintain service delivery standards for internal and external suppliers and business partners
- Contribute to Business Bank, Rental Finance, or Payment Services profitability by promoting and selling products to new and existing clients
- Manage relationships with suppliers, business partners, and Business customers
- Prepare and motivate credit applications
- Apply financial analysis, cost control, and sales management practices
- Use CRM insights to influence client management approaches and strategy
- Support portfolio retention and growth within the local market
Requirements
What you’ll need- A relevant tertiary qualification in Business Management, Business Administration, Financial Risk Management (FRM), or similar
- 5+ years of general Business Banking, Rental Finance, or Payment Services experience
- Experience in the Business Banking, Rental Finance, or Payment Services market
- Experience managing a complex portfolio of Business customers with a service and financial analysis focus
- Relationship building and supplier management experience
- Experience preparing and motivating credit applications
- Cost control and sales management experience
- Client focus and service delivery experience
- Remote/distance relationship management experience
- Ability to meet turnaround times and work within required limits
- Knowledge of business economics and the current business economic environment
- Knowledge of CRM principles and techniques, including extracting, analysing, and applying CRM insights
- Knowledge of industry sectors and sector risk profiles/trends
- Understanding of local market and industry principles and practices
- Knowledge of general banking practices and procedures
- Knowledge of competitor product offerings, channels, operational and marketing tactics
- Knowledge of credit principles and practices, including credit applications and securities
- Knowledge of commercial legal entities and applicable financial-services legislation
- Knowledge of FAIS and FICA
- Understanding of Business Banking, Rental Finance, or Payment Services operations, risks, industry risks, and financial requirements
- Understanding of Rental Finance, Payment Services, and related products
- Knowledge of discounting processes
- Understanding of office automation, IT, telephony rental, and payment services environments
- General office and administration knowledge
- Analytical skills
- Attention to detail
- Commercial thinking
- Communication skills
- Computer literacy, including MS Word, MS Excel, and MS Outlook
- Decision-making skills
- Influencing skills
- Interpersonal and relationship management skills
- Negotiation skills
- Problem-solving skills
- Strategic thinking skills
- Clear criminal and credit record
- Valid driver's licence and own vehicle required
- Willingness to travel nationally when required
Benefits
Comp & perks- Diversity and employment equity commitment
- National travel when required
