AS400 Computer Operator

Capstone Integrated Solutions

. Keep client production environments running .

Posted 10/30/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IBM i (AS/400) operations, including system monitoring, job scheduling, and troubleshooting. Capable of providing first-line support for operational and security issues while effectively managing multiple tasks in a team-oriented environment.

Highest-signal resume keywords

IBM i (AS/400) Operations ExperienceSystem Monitoring and Job SchedulingProblem Resolution and TroubleshootingStrong Oral and Written Communication SkillsExperience with Fortra ROBOT

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IBM i (AS/400)Operating System PrinciplesJob SchedulingTape Library ManagementProblem ManagementSecurity Request ProcessingHardware TroubleshootingDocumentation FunctionsData Collection and AnalysisChange Management

Soft Skills

Team CollaborationIndependent WorkFacilitation SkillsTime ManagementCommunication Skills

Tools & Technologies

Fortra ROBOTIBM HMCIBM Power SystemsIsland PacificJDA MMS

Industry Keywords

Retail Systems OperationsOperational StandardsClient Statement of Work (SOW)Escalation ProceduresProduction Environment Management

About the role

Key responsibilities & impact

Keep client production environments running
Perform system backups
Distribute reports
Continuously monitor system and application jobs
Escalate production job errors to designated programming team members
Monitor communications equipment and perform limited troubleshooting and problem resolution
Provide first-line support for operational and security issues
Perform routine maintenance on system hardware and peripherals
Monitor core systems and auxiliary equipment throughout the shift
Own production job scheduling requests for the assigned shift
Contribute to reviewing operating standards with the supervisor
Execute tape library, problem management, help desk, and documentation functions
Identify and document job scheduling and processing problems caused by software or hardware malfunctions
Report incidents and supporting details to clients and management
Ensure every processing requirement is met on time
Follow escalation procedures for issues and errors
Process security requests according to the client statement of work (SOW)
Report to the Operations Manager as part of a 6-person operations team
Work independently as the sole operator on shift, with escalation contacts and on-call operations support available

Requirements

What you’ll need

3–5 years of hands-on IBM i (AS/400) operations experience
Hands-on experience in an operations environment
Understanding of operating system principles, concepts, practices, and standards
Ability to identify problems, collect data, and resolve routine problems of limited scope and complexity within established policies and procedures
Strong oral and written communication skills
Ability to work effectively within a team environment
Ability to manage multiple projects, activities, and tasks simultaneously
Facilitation and change management skills
Able to work a fixed overnight schedule, including weekends and holidays, and open to picking up additional 3rd-shift coverage when needed
Comfortable working independently as the sole operator on shift
Phone and reliable high-speed home internet
Preferred: Experience with third-party scheduling software such as Fortra ROBOT
Preferred: Experience with IBM HMC (Hardware Management Console)
Preferred: Experience in retail systems operations and store polling
Preferred: Understanding of IBM Power Systems, with the ability to troubleshoot hardware problems
Preferred: Experience managing and logging tape libraries
Preferred: Experience with Island Pacific and JDA MMS

Benefits

Comp & perks

Overtime: hours over 40 per week are paid at time and a half
Holiday pay: 8 hours of holiday pay provided by the business, plus pay for all hours worked
Full-time with benefits
100% remote — work from home
Equipment provided: laptop(s), monitors, stands, and a small UPS to hold power through brief outages
Additional training provided
Additional 3rd-shift nights may be offered to cover team vacations/PTO