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Capture One

Enterprise & EDU Account Manager, EMEA, APAC

Capture One

. Manage and develop relationships with a portfolio of mid-market studio customers, fashion, ecommerce, retail businesses, educational institutions, and schools .

Posted 11/11/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SaaS sales and account management, with a strong focus on building customer relationships and driving revenue growth through renewals, upselling, and cross-selling. Proficient in utilizing CRM tools like HubSpot to manage customer engagement and pipeline information effectively.

Highest-signal resume keywords
SaaS Sales ExperienceAccount ManagementCustomer Relationship BuildingHubSpot ProficiencyRevenue Growth Strategies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Good Communication SkillsOrganisational SkillsProactive ApproachCollaborative Mindset
Tools & Technologies
HubSpot
Industry Keywords
FashionEcommerceRetailCreative IndustriesDigital Imaging

About the role

Key responsibilities & impact
  • Manage and develop relationships with a portfolio of mid-market studio customers, fashion, ecommerce, retail businesses, educational institutions, and schools
  • Support renewals and identify opportunities to expand usage, increase seat count, and deepen product adoption
  • Identify upsell and cross-sell opportunities, including introducing new products and capabilities
  • Support development of new business opportunities across EMEA and APAC
  • Understand customers’ workflows, challenges, and business goals, and communicate how Capture One can help
  • Develop relationships with studio and creative teams, ecommerce and retail teams, educators, institutional leaders, technical teams, and procurement
  • Support and manage renewal cycles to retain and grow ARR
  • Track account health, customer engagement, and renewal timelines
  • Maintain accurate customer, opportunity, and pipeline information in HubSpot
  • Keep opportunities moving forward and contribute to accurate forecasts
  • Collaborate with Market Activation, Marketing, Product, Customer Success, and leadership teams
  • Share customer insights to inform strategy and support onboarding and feature adoption
  • Travel up to 30%, including European travel, to engage clients, attend industry events, and support market activations
  • Report to the General Manager of EMEA and APAC

Requirements

What you’ll need
  • Around 3-4 years of experience in SaaS sales in account management, customer success, or a similar customer-facing commercial role
  • Experience building customer relationships and identifying opportunities to grow revenue through renewals, upselling, cross-selling, or new business development
  • Ideally, experience working with fashion, ecommerce, retail, creative, or related industries
  • Good communication and relationship-building skills
  • Confidence engaging a range of stakeholders and supporting commercial conversations
  • Good organisational skills and CRM discipline
  • Experience with HubSpot would be beneficial
  • Highly organised, proactive, and comfortable working in a fast-paced, team-oriented, performance-driven environment
  • Collaborative approach, willingness to learn, take feedback, and continuously improve
  • Interest in or familiarity with photography, creative software, or digital imaging is advantageous but not essential
  • Fluency in foreign languages highly advantageous, with French or other European languages preferred
  • Right to work in the UK

Benefits

Comp & perks
  • Hybrid work schedule with two-three days per week in our Kings Cross hub
  • 30 days of paid vacation
  • 3 weeks of “passport working,” offering the flexibility to work from anywhere
  • Commute and home broadband expenses covered
  • Company subscription to BetterHelp
  • 1 lunch and 1 office breakfast per week
  • Comprehensive, company-paid health insurance
  • Generous, fully paid parental leave for all new parents
  • Structured onboarding experience based in our London and Copenhagen offices
  • One-week onboarding experience in Copenhagen Denmark
  • Opportunity to build international relationships and gain firsthand exposure to the global business
  • Latest Apple products as part of your setup
  • Company phone provided
  • Competitive base salary with commission component tied to performance