HR Director – People Operations, Performance

CARAZO ENTERPRISE SL

. Lead the international People Operations and HR governance function .

Posted 10/31/2026full-timePanama City • PanamaLead💰 $42,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in HR governance, employee lifecycle management, and performance management, with a strong focus on developing HR strategies and policies. Proficient in managing international teams and enhancing employee engagement and retention.

Highest-signal resume keywords

HR GovernanceEmployee Lifecycle ManagementPerformance ManagementHR Policy DevelopmentTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementEmployee RelationsHR Policy DevelopmentCompensation ProcessesContract ManagementEmployee EngagementSuccession PlanningOffboarding ManagementKPI ManagementHR Documentation

Soft Skills

Strong JudgmentConfidentialityDecision-MakingIndependent WorkCommunication

Tools & Technologies

HR DashboardsContract Trackers

Industry Keywords

People OperationsEmployee RetentionInternational TeamsRemote ManagementWorkforce Planning

About the role

Key responsibilities & impact

Lead the international People Operations and HR governance function
Develop HR strategy and support organizational design
Manage employee and contractor agreements, renewals and HR documentation
Maintain employee files, contract trackers and probation records
Develop and enforce HR policies and internal procedures
Manage performance reviews, KPIs and performance improvement plans
Handle employee relations, complaints, conflicts and disciplinary matters
Coordinate compensation, bonuses, benefits and payroll information
Build promotion, career-development and succession processes
Improve employee engagement and retention
Manage terminations, exit interviews and offboarding
Lead and develop the HR Generalist and future People Operations team
Maintain HR dashboards and provide regular reports to the CEO
Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success
Own People Operations, contracts and HR documentation, performance management, compensation and benefits, employee relations, policies and compliance, employee development, retention and offboarding
May temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant

Requirements

What you’ll need

At least 5 years of experience as an HR Director, Head of HR or senior HR leader
A university degree is a must
Strong experience managing the full employee lifecycle
Proven experience with performance management, employee relations and terminations
Experience developing and enforcing HR policies
Experience managing remote or international teams
Strong knowledge of HR operations, contracts and compensation processes
Experience managing an HR team
English at C1 level or equivalent
Spanish at C1 level or native proficiency
Strong judgment, confidentiality and decision-making ability
Ability to work independently and communicate directly with the CEO
Availability during Panama business hours (9am to 6pm Panama time)
Candidates based in Latin America are strongly preferred

Benefits

Comp & perks

MONTHLY Salary range from: USD $3.500 to 5.000 according to experience
Director-level position with direct access to the CEO
International scope across Europe and the Americas
Hybrid or fully remote work format
Opportunity to build and improve the HR function
Real decision-making authority within the approved scope
Long-term cooperation
Fixed monthly compensation plus performance-based incentives
Contract format based on the candidate’s country of residence
Occasional business travel may be required