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C
Sales Supervisor – FMCG Industry
CARAZO ENTERPRISE SL. Lead, coach, and supervise a team of remote sales agents targeting customers across Spain and Europe .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing remote sales teams, with a focus on achieving B2B and B2C sales targets across European markets. Proficient in negotiation, pipeline management, and CRM systems to drive sales performance and customer retention.
Highest-signal resume keywords
Sales Team ManagementB2B And B2C SalesCRM Systems ProficiencyNegotiation SkillsFluent Spanish And Professional English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Performance AnalysisPipeline ManagementTarget SettingObjection HandlingLead AllocationCustomer OutreachClosing ActivitiesRetail Sales ExperienceAccount AcquisitionSales Forecasting
Soft Skills
CoachingTeam LeadershipCommunicationFeedback ProvisionRelationship Building
Certifications & Qualifications
Valid Driving Licence
Industry Keywords
FMCGTobaccoCigarsSpiritsWineBeveragesCommercial NetworkRetail OutletsEuropean MarketsPremium Products
About the role
Key responsibilities & impact- Lead, coach, and supervise a team of remote sales agents targeting customers across Spain and Europe
- Set individual and team sales targets, monitor performance, and provide regular feedback
- Organise prospecting, lead allocation, customer outreach, follow-up, and closing activities
- Improve sales scripts, objection handling, and conversion rates across phone, email, and online channels
- Ensure consistent CRM use, accurate pipeline tracking, and timely follow-up
- Develop B2B and B2C sales, supporting the team in acquiring and retaining business customers and individual buyers
- Identify and secure new retail outlets, distributors, and commercial partners
- Visit retail partners across the Costa del Sol, negotiate agreements, and grow repeat orders
- Monitor product availability, presentation, and stock turnover at retail locations
- Coordinate with marketing, distribution, and logistics to support campaigns and reliable order fulfilment
- Report sales results, forecasts, and growth opportunities directly to management
Requirements
What you’ll need- Based in Marbella, Málaga, or nearby, with availability for regular local client visits
- Proven experience managing a sales team, including setting targets, coaching team members, and taking responsibility for results
- Experience supervising remote or online sales agents and managing sales through phone, email, messaging, or video calls
- Experience distributing or selling physical products through retail outlets
- A track record of winning new accounts, growing existing customer relationships, and meeting sales targets
- Strong skills in negotiation, pipeline management, CRM systems, and sales performance analysis
- The ability to combine team leadership with hands-on selling and business development
- Fluent Spanish and professional working proficiency in English to support sales across European markets
- A valid driving licence and willingness to travel locally
- Experience in both B2B and B2C sales
- Experience selling across multiple European markets
- A background in tobacco, cigars, spirits, wine, beverages, FMCG, or other physical consumer products
- Experience with premium products and an established commercial network in Spain
- Additional European languages
Benefits
Comp & perks- A leadership role combining team management and international business development
- The opportunity to grow a premium cigar brand across Spain and Europe
- Autonomy to develop your team, improve sales processes, and build commercial partnerships
- Direct collaboration with company leadership and a visible impact on business growth