Care Navigator

CareAtlas Inc

. Build trusted relationships through consistent and compassionate outbound patient communication .

Posted 9/16/2026full-timeRemote • United StatesJunior💰 $15 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient communication, particularly with older adults managing chronic conditions, while effectively utilizing remote monitoring tools and adhering to healthcare standards. Proficient in documentation, patient outreach, and care coordination, ensuring a compassionate and supportive patient experience.

Highest-signal resume keywords

Patient-Facing Healthcare ExperienceRemote Patient Monitoring (RPM)Chronic Care Management (CCM)Professional Fluency in SpanishExperience with Geriatrics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient OutreachDocumentationCare CoordinationMonitoring Device SupportEHR Proficiency

Soft Skills

Compassionate CommunicationAttention to DetailPatienceSound JudgmentAbility to Manage Competing Priorities

Tools & Technologies

Remote Monitoring PlatformsWeb-Based Tools

Certifications & Qualifications

CMACNAEMTParamedicCommunity Health Worker

Industry Keywords

Chronic ConditionsGeriatricsPrimary CareHome HealthCare Coordination

About the role

Key responsibilities & impact

Build trusted relationships through consistent and compassionate outbound patient communication
Manage an assigned patient panel of roughly 200 older Medicare patients and complete scheduled outreach and follow-up
Review remotely transmitted readings such as blood pressure, glucose, and weight
Identify readings or changes meeting established escalation criteria or differing from patient-specific parameters
Promptly escalate concerns with readings, symptoms, history, and patient context needed by clinicians
Help patients set up and use monitoring devices
Reinforce clinician-approved care plans without providing independent medical advice
Identify barriers involving transportation, cost, medication access, technology, or social support, and connect patients with approved resources
Document interactions, outreach attempts, device support, and escalations accurately and promptly
Follow CareAtlas privacy, security, documentation, and quality standards
Participate in team huddles, training, and practical process improvement
Receive and process new patient referrals from partner provider practices
Confirm program eligibility, explain Remote Patient Monitoring and Chronic Care Management, and obtain and document patient consent
Track referrals through enrollment or documented non-enrollment reasons and keep referring practices informed
Follow defined protocols and escalate clinical questions to a Clinical Navigator or provider team

Requirements

What you’ll need

At least one year of patient-facing healthcare experience
Experience communicating with older adults or people managing chronic conditions
Exceptional patience, warmth, and clarity, especially with people who may be frightened, tired, frustrated, hard of hearing, or unfamiliar with technology
Sound judgment about when to follow a workflow and when to ask for help
Strong written documentation and attention to detail
Ability to manage competing priorities reliably in a remote work environment
Comfort learning EHRs, remote monitoring platforms, and other web-based tools
Ability to perform the essential responsibilities of the position, with or without reasonable accommodation
Professional fluency in Spanish is preferred
CMA, CNA, EMT, Paramedic, community health worker, medical assistant, or another relevant credential is preferred
Experience with RPM, CCM, geriatrics, primary care, home health, or care coordination is preferred
Experience enrolling or onboarding patients into a care program is preferred

Benefits

Comp & perks

10 days of paid time off per year, accrued
Seven paid company holidays
Paid sick leave, accrued separately from paid time off
Two weeks of paid parental leave at full pay
Company provided laptop and headset
Reimbursement of work related internet and phone costs where state law requires it
Eligible for overtime under federal and state law