Cardiothoracic Transplant Account Manager

CareDx, Inc.

. Drive adoption and volume growth of CareDx’s transplant diagnostics portfolio and ecosystem .

Posted 11/4/2026full-timeRemote • United StatesSeniorLead💰 $240,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and sales within the healthcare industry, particularly in transplant diagnostics. Proven ability to develop and execute growth strategies, build relationships with key stakeholders, and maintain clinical proficiency in relevant therapeutic areas.

Highest-signal resume keywords

Strategic Account ManagementSales Experience in HealthcareClinical Knowledge of TransplantationProficiency with Salesforce.comStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account Strategy DevelopmentSales Pipeline ManagementPerformance ReportingMarket Share ExpansionUpselling and Cross-Selling

Soft Skills

Organizational SkillsRelationship BuildingCustomer Satisfaction Management

Tools & Technologies

Salesforce.comPowerBIMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree (e.g., MBA) Preferred

Industry Keywords

Transplant DiagnosticsCardiologyRespiratoryPulmonologyMolecular DiagnosticsHealthcare SalesHospital Systems

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive adoption and volume growth of CareDx’s transplant diagnostics portfolio and ecosystem
Focus primarily on heart and lung programs in transplant centers
Coordinate and collaborate with Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons
Develop and execute account-level growth strategies
Understand account needs, objectives, and challenges and provide tailored solutions
Identify upsell and cross-sell opportunities within existing accounts
Develop and execute strategic account plans to drive growth, achieve sales targets, expand market share, and increase CareDx’s footprint
Maintain product knowledge and clinical and technical proficiency regarding therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and supporting clinical studies
Identify customer stakeholders and influencers and build strong relationships and partnerships
Solicit customer feedback, resolve issues, manage expectations, and ensure satisfaction
Forecast and manage the sales pipeline and growth strategies
Prepare performance reports for regional leadership, including strategy effectiveness, ROI, and KPIs
Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams
Report directly to the Regional Director

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (e.g., MBA) preferred
Minimum of 10 years sales or strategic account management experience in the healthcare industry
Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments
Track record of developing effective account strategies that maximize business outcomes in a highly matrixed organization
Strong written and oral communication and organizational skills
Must be willing to travel up to 75%, including frequent day trips, overnight travel, and some weekend conferences
Willing to be in the field and customer facing a minimum of 4 days per week
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools such as PowerBI
Clinical or sales experience in Transplant, Cardiology, Respiratory, Pulmonology, Molecular Diagnostics, and Lab
Deep clinical knowledge of transplantation strongly preferred

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Additional discretionary bonuses/incentives may be available
Restricted stock units may be available