Cardiothoracic Transplant Account Manager

CareDx, Inc.

. Drive adoption and volume growth of CareDx’s transplant diagnostics portfolio and ecosystem .

Posted 11/4/2026full-timeRemote • United StatesSeniorLead💰 $240,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management and sales growth within the healthcare sector, particularly in transplant diagnostics. Proven ability to develop tailored solutions and effective account strategies while maintaining strong relationships with stakeholders.

Highest-signal resume keywords

Strategic Account ManagementSales GrowthHealthcare Industry ExperienceTransplant Diagnostics KnowledgeStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentAccount PlanningPerformance ReportingMarket Share GrowthForecastingClinical KnowledgeUpsellingCross-SellingAnalytical SkillsProblem Solving

Soft Skills

Strong Communication SkillsOrganizational SkillsRelationship BuildingCustomer Satisfaction ManagementFeedback Solicitation

Tools & Technologies

Salesforce.comPowerBIMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Bachelor's DegreeMBA Preferred

Industry Keywords

TransplantCardiologyRespiratoryPulmonologyMolecular DiagnosticsLabHealthcare SalesHospital SystemsEnterprise AccountsMatrixed Organization

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive adoption and volume growth of CareDx’s transplant diagnostics portfolio and ecosystem
Focus on heart and lung programs in transplant centers
Coordinate and collaborate with Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons to develop and execute account-level growth strategies
Develop tailored solutions based on account needs, objectives, and challenges
Identify upsell and cross-sell opportunities within existing accounts
Develop and execute strategic account plans to drive growth, adoption, market share, CareDx footprint, and sales targets
Maintain product knowledge of therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and supporting clinical studies
Build relationships with customer stakeholders and influencers, solicit feedback, resolve issues, manage expectations, and ensure satisfaction
Forecast and manage the sales pipeline and growth strategies
Prepare performance reports for regional leadership, including strategy effectiveness, ROI, and key performance indicators
Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams on customer solutions
Report directly to the Regional Director

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (e.g., MBA) preferred
Minimum of 10 years sales or strategic account management experience in the healthcare industry
Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments
Track record of developing effective account strategies that maximize business outcomes in a highly matrixed organization
Strong written and oral communication and organizational skills
Must be willing to travel up to 75%, including frequent day trips, overnight travel, and some weekend conferences
Willing to be in the field and customer facing a minimum of 4 days per week
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools like PowerBI
Clinical or sales experience in Transplant, Cardiology, Respiratory, Pulmonology, Molecular Diagnostics, and Lab
Deep clinical knowledge of transplantation strongly preferred

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Additional discretionary bonuses/incentives and restricted stock units may be available