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Cell Therapy Account Manager
CareDx, Inc.. Drive adoption and volume growth of the CareDx Cell Therapy & Transplant portfolio, including AlloHeme and associated molecular testing and digital solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management and sales within the healthcare sector, particularly in hematology-oncology and transplant services. Proven ability to develop and execute account-specific growth strategies while fostering strong relationships with key stakeholders.
Highest-signal resume keywords
Strategic Account ManagementHematology-Oncology SalesLaboratory Service AgreementsCross-Functional CollaborationTerritory Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementClinical Workflow ImplementationMarket Penetration StrategiesCustomer Relationship ManagementOperational Workflow Protocols
Soft Skills
Excellent Communication SkillsInterpersonal SkillsPresentation Skills
Tools & Technologies
Salesforce.comMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Cell TherapyTransplant PortfolioBlood and Marrow TransplantCAR-T ProgramsHealthcare Contracting
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Drive adoption and volume growth of the CareDx Cell Therapy & Transplant portfolio, including AlloHeme and associated molecular testing and digital solutions
- Educate providers on the clinical value of AlloHeme
- Support implementation of new testing programs and drive ongoing utilization through strategic account management
- Develop account-specific growth strategies based on customer needs, clinical workflows, operational challenges, and organizational objectives
- Conduct scientific and clinical discussions with physicians, advanced practice providers, transplant coordinators, laboratory leadership, and other stakeholders
- Lead account onboarding and activation, including ordering, reporting, sample logistics, and operational workflows
- Help customers navigate institutional review and approval processes
- Develop and execute strategic account plans to drive adoption, market penetration, footprint expansion, and commercial objectives
- Support Laboratory Service Agreements and other customer agreements
- Build customer relationships, identify unmet needs, and support account retention
- Maintain the sales pipeline and territory business plan; forecast opportunities and track implementation milestones and utilization trends
- Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams
- Report directly to the National Sales Director, Cell Therapy & Transplant
Requirements
What you’ll need- Bachelor’s degree required; advanced degree preferred
- Minimum of 10 years sales or strategic account management experience in the healthcare industry
- Demonstrated ability to sell clinically within the hematology-oncology market
- Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
- Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
- Experience navigating multi-stakeholder decision-making environments involving physicians, laboratory leadership, administrators, procurement teams, and operational stakeholders
- Experience establishing and implementing clinical, operational, laboratory, or workflow protocols within healthcare organizations
- Experience supporting healthcare contracting processes; experience with Laboratory Service Agreements or related agreements preferred
- Strong strategic account management and territory planning skills
- Excellent written, verbal, presentation, and interpersonal communication skills
- Demonstrated ability to work cross-functionally to drive customer adoption and implementation success
- Must be willing to travel 50–75% or greater and effectively manage a large geographic territory
- Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools
Benefits
Comp & perks- Competitive base salary and incentive compensation
- Health and welfare benefits
- Gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
- Additional discretionary bonuses/incentives may be available
- Restricted stock units may be available