Cell Therapy Account Manager

CareDx, Inc.

. Drive adoption and volume growth of CareDx Cell Therapy & Transplant products, including AlloHeme, molecular testing, and digital solutions .

Posted 11/4/2026full-timeRemote • United StatesSeniorLead💰 $250,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management and sales within the healthcare sector, particularly in hematology-oncology and transplant services. Proven ability to develop and execute account-specific strategies while fostering relationships with diverse stakeholders to drive product adoption and utilization.

Highest-signal resume keywords

Strategic Account ManagementHematology-Oncology SalesLaboratory Service AgreementsCross-Functional CollaborationTerritory Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementClinical Workflow ImplementationMarket Penetration StrategiesCustomer Contracting ProcessesOperational Protocol Development

Soft Skills

Interpersonal CommunicationPresentation SkillsWritten CommunicationRelationship BuildingNegotiation Skills

Tools & Technologies

Salesforce.comMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Cell TherapyTransplant ProductsAlloHemeBlood and Marrow TransplantCAR-T ProgramsHealthcare SystemsAcademic Medical CentersCancer CentersMulti-Stakeholder EnvironmentsHealthcare Contracting

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive adoption and volume growth of CareDx Cell Therapy & Transplant products, including AlloHeme, molecular testing, and digital solutions
Educate healthcare providers on the clinical value of AlloHeme
Support implementation of new testing programs and drive ongoing utilization through strategic account management
Develop account-specific strategies based on customer needs, clinical workflows, operational challenges, and organizational objectives
Conduct scientific and clinical discussions with physicians, advanced practice providers, transplant coordinators, laboratory leadership, and other stakeholders
Lead account onboarding and activation, including ordering, reporting, sample logistics, and operational workflows
Help customers navigate institutional review and approval processes
Develop and execute strategic account plans to increase adoption, market penetration, and territory performance
Support Laboratory Service Agreements and other customer contracting activities
Build trusted relationships with clinical, laboratory, operational, and administrative stakeholders
Maintain the sales pipeline and territory business plan; forecast opportunities and track implementation milestones
Monitor utilization trends and provide regular territory performance updates
Collaborate with Clinical Liaisons, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams
Report directly to the National Sales Director, Cell Therapy & Transplant

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred
Minimum of 10 years sales or strategic account management experience in the healthcare industry
Demonstrated ability to sell clinically within the hematology-oncology market
Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
Demonstrated experience navigating multi-stakeholder decision-making environments involving physicians, laboratory leadership, administrators, procurement teams, and operational stakeholders
Proven ability to establish and implement clinical, operational, laboratory, or workflow protocols within healthcare organizations
Experience supporting healthcare contracting processes; experience with Laboratory Service Agreements (LSAs) or related agreements preferred
Strong strategic account management and territory planning skills
Excellent written, verbal, presentation, and interpersonal communication skills
Demonstrated ability to work cross-functionally to drive customer adoption and implementation success
Must be willing to travel 50–75% or greater and effectively manage a large geographic territory
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Additional discretionary bonuses/incentives
Restricted stock units may be available