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Cell Therapy Account Manager
CareDx, Inc.. Drive adoption and volume growth of CareDx Cell Therapy & Transplant products, including AlloHeme, molecular testing, and digital solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management and sales within the healthcare sector, particularly in hematology-oncology and cell therapy. Proven ability to develop and execute account-specific strategies while fostering strong partnerships with healthcare stakeholders.
Highest-signal resume keywords
Strategic Account ManagementHematology-Oncology SalesLaboratory Service AgreementsCross-Functional CollaborationTerritory Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentClinical Workflow ImplementationOperational Protocols EstablishmentMarket Penetration AnalysisCustomer Adoption Strategies
Soft Skills
Excellent Communication SkillsInterpersonal SkillsPresentation Skills
Tools & Technologies
Salesforce.comMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Cell TherapyTransplant ProductsAlloHemeBlood and Marrow TransplantCAR-T ProgramsHealthcare ContractingMulti-Stakeholder Decision-MakingAcademic Medical CentersCancer CentersHealthcare Systems
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Drive adoption and volume growth of CareDx Cell Therapy & Transplant products, including AlloHeme, molecular testing, and digital solutions
- Educate providers on AlloHeme’s clinical value and support implementation of new testing programs
- Develop account-specific strategies based on customer needs, clinical workflows, operational challenges, and organizational objectives
- Build clinical understanding and confidence through scientific and clinical discussions with healthcare stakeholders
- Partner with Medical Affairs on advanced scientific and clinical questions
- Lead account onboarding and activation, including ordering, reporting, sample logistics, and operational workflows
- Help customers navigate institutional review and approval processes
- Develop and execute strategic account plans to increase adoption, market penetration, and territory performance
- Support Laboratory Service Agreements and other customer agreements
- Establish trusted customer partnerships, identify unmet needs, and support account retention
- Maintain the sales pipeline and territory business plan; forecast opportunities and track implementation milestones
- Monitor utilization trends and provide regular territory performance updates
- Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams
- Report directly to the National Sales Director, Cell Therapy & Transplant
Requirements
What you’ll need- Bachelor’s degree required; advanced degree preferred
- Minimum of 10 years sales or strategic account management experience in the healthcare industry
- Demonstrated ability to sell clinically within the hematology-oncology market
- Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
- Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
- Demonstrated experience navigating multi-stakeholder decision-making environments involving physicians, laboratory leadership, administrators, procurement teams, and operational stakeholders
- Proven ability to establish and implement clinical, operational, laboratory, or workflow protocols within healthcare organizations
- Experience supporting healthcare contracting processes; experience with Laboratory Service Agreements (LSAs) or related agreements preferred
- Strong strategic account management and territory planning skills
- Excellent written, verbal, presentation, and interpersonal communication skills
- Demonstrated ability to work cross-functionally to drive customer adoption and implementation success
- Must be willing to travel 50–75% or greater and effectively manage a large geographic territory
- Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools
Benefits
Comp & perks- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
- Additional discretionary bonuses/incentives and restricted stock units may be available