Clinical Liaison

CareDx, Inc.

. Manage patients in support of CareDx’s transplant offerings, primarily focusing on CareDx laboratory tests .

Posted 11/11/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $88,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing transplant patient care and coordinating with healthcare teams to enhance operational efficiency. Proficient in compliance with regulations such as HIPAA, CLIA, and FDA while utilizing data analytic tools for effective reporting.

Highest-signal resume keywords

RN DegreeTransplant ExperienceCertified Clinical Transplant Coordinator (CCTC)Reporting and Data Analytic ToolsStrong Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transplant Patient ManagementOrder EntryResults ReportingReimbursement ProcessesOperational EfficiencySample ProcessingBlood Draw LogisticsCompliance Management

Soft Skills

Influencing Without AuthorityCross-Functional Partnership DevelopmentCustomer Expectation Management

Tools & Technologies

ExcelSalesforce.com

Certifications & Qualifications

Certified Clinical Transplant Coordinator (CCTC)

Industry Keywords

HIPAACLIAFDATransplant ServicesCareDx Solutions

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage patients in support of CareDx’s transplant offerings, primarily focusing on CareDx laboratory tests
Work with transplant center staff as a Clinical Educator to streamline workflows and integrate CareDx transplant services
Liaise between customers and cross-functional internal teams to ensure timely, successful delivery of CareDx solutions
Respond to and resolve customer requests involving order entry, results, reporting, and reimbursement
Coordinate blood draw logistics with patients and ensure compliant orders are received
Lead operational efficiency exercises and identify ordering process improvements
Coordinate timely processing of samples and customer inquiries
Maintain compliance with applicable regulations, including HIPAA, CLIA, and FDA requirements
Travel within assigned geography to key accounts for business reviews and product updates
Perform other duties as assigned

Requirements

What you’ll need

RN degree is highly preferred
5 plus years Transplant experience preferred
Certified Clinical Transplant Coordinator (CCTC) preferred
25–30% field travel within assigned geography
Proficiency in reporting and data analytic tools like Excel and Salesforce.com
Strong verbal and written communication skills
Demonstrated ability to influence without direct authority and develop and maintain strong cross-functional partnerships
Proven experience managing customer expectations and product development updates

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Additional benefits detailed on the CareDx careers page