Clinical Liaison

CareDx, Inc.

. Provide patient management support for CareDx’s transplant offerings, primarily laboratory tests .

Posted 11/4/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $84,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient management support for transplant services, with a strong focus on compliance with HIPAA, CLIA, and FDA regulations. Proficient in leveraging data analytic tools to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords

RN DegreeCertified Clinical Transplant Coordinator (CCTC)Transplant ExperienceReporting and Data Analytic ToolsStrong Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Influencing Without Direct AuthorityDeveloping Cross-Functional PartnershipsManaging Customer Expectations

Tools & Technologies

ExcelSalesforce.com

Certifications & Qualifications

Certified Clinical Transplant Coordinator (CCTC)

Industry Keywords

Patient Management SupportTransplant ServicesHIPAA ComplianceCLIA ComplianceFDA ComplianceOperational EfficiencyBlood Draw LogisticsOrder EntrySample ProcessingCustomer Inquiries

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide patient management support for CareDx’s transplant offerings, primarily laboratory tests
Work with transplant center staff as a Clinical Educator to streamline workflows and integrate CareDx transplant services
Liaise between customers and cross-functional internal teams
Respond to and resolve customer requests involving order entry, results, reporting, and reimbursement
Coordinate blood draw logistics with patients and ensure compliant orders
Lead operational efficiency exercises and identify ordering process improvements
Coordinate timely sample processing and customer inquiries
Maintain compliance with HIPAA, CLIA, FDA, and CareDx SOP requirements
Travel within the assigned geography to key accounts for business reviews and product updates
Perform other duties as assigned

Requirements

What you’ll need

RN degree is required
5 plus years Transplant experience preferred
Certified Clinical Transplant Coordinator (CCTC) preferred
25–30% field travel within assigned geography
Proficiency in reporting and data analytic tools like Excel and Salesforce.com
Strong verbal and written communication skills
Demonstrated ability to influence without direct authority and develop and maintain strong cross-functional partnerships
Proven experience managing customer expectations and product development updates

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow
Additional benefits detailed on the CareDx careers page