Clinical Liaison, Cell Therapy – Transplant

CareDx, Inc.

. Serve as a trusted clinical and operational partner to Cellular Therapy and Transplantation centers, supporting adoption and utilization of CareDx Cell Therapy testing .

Posted 11/12/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $88,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cellular Therapy and Transplantation, with a strong focus on clinical education, workflow optimization, and customer engagement. Proficient in utilizing digital tools and maintaining compliance with regulatory standards to enhance provider and patient experiences.

Highest-signal resume keywords

Cell Therapy TestingBone Marrow/Hematopoietic Cell Transplantation (BMT/HCT)Registered Nurse (RN)SalesforceCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical EducationWorkflow OptimizationAnalytical SkillsProblem-Solving SkillsOrder CoordinationSample CollectionResults ReportingProcess ImprovementCompliance MonitoringPatient Logistics

Soft Skills

Relationship-Building SkillsCommunication SkillsOrganizational SkillsSelf-MotivatedInfluencing Skills

Tools & Technologies

ExcelSalesforceBusiness Intelligence ToolsCareDx Digital Tools

Certifications & Qualifications

BMTCN®TCTCNTMOCN®

Industry Keywords

Cellular TherapyTransplantationOncologyHealthcare ProfessionalsClinical WorkflowsRegulatory ComplianceHIPAACLIA

About the role

Key responsibilities & impact

Serve as a trusted clinical and operational partner to Cellular Therapy and Transplantation centers, supporting adoption and utilization of CareDx Cell Therapy testing
Build and maintain relationships with BMT coordinators, nurses, laboratory personnel, and other stakeholders
Provide education, onboarding, and ongoing support to integrate Cell Therapy testing into clinical workflows
Support testing and patient logistics, including order coordination, sample collection, results reporting, and issue resolution
Monitor ordering patterns and account activity to identify opportunities for adoption, education, workflow optimization, and customer support
Collaborate with Sales, Laboratory Operations, Reimbursement, Customer Experience, and other cross-functional teams
Support effective utilization of CareDx digital tools and maintain accurate customer, account, and test information
Identify and implement process improvements to streamline testing workflows and enhance provider and patient experience
Conduct field visits within the assigned geography for clinical education, workflow support, business reviews, product updates, and relationship development
Maintain compliance with CareDx policies, SOPs, HIPAA, CLIA, and regulatory requirements
Support additional assigned projects and initiatives

Requirements

What you’ll need

Bachelor’s degree required with 5+ years’ experience, or equivalent combination of education and relevant professional experience
Registered Nurse (RN) preferred
2+ years of experience in Bone Marrow/Hematopoietic Cell Transplantation (BMT/HCT), Cellular Therapy and Transplantation (CTT), oncology, or a related clinical setting preferred
Specialty certification preferred, such as BMTCN®, TCTCNTM, or OCN®
Experience working with healthcare professionals and clinical teams in hospitals, transplant centers, physician practices, life sciences, or diagnostics
Proficiency with Excel, Salesforce, and/or other reporting and business intelligence tools
Ability to travel 25–30% within the assigned geography
Strong customer engagement and relationship-building skills
Strong analytical and critical-thinking skills
Excellent problem-solving skills
Excellent verbal and written communication skills
Highly organized, detail-oriented, and self-motivated
Ability to work effectively across cross-functional teams and influence without direct authority
High level of integrity, accountability, and commitment to ethical standards

Benefits

Comp & perks

Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for eligible full-time employees who donate an organ or bone marrow