Aftermarket Sales Manager

Careers at Crown

. Manage the Aftermarket Sales Department to maximize sales of material handling service and parts, industrial battery service, and operator training within the branch territory .

Posted 9/23/2026full-timeKentwood • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Aftermarket Sales, developing effective sales strategies, and enhancing customer satisfaction within the material handling industry. Proven ability to lead teams, conduct training, and maintain strong relationships with Branch and National Accounts customers.

Highest-signal resume keywords

Aftermarket Sales ManagementSales Strategy DevelopmentCustomer Satisfaction ImprovementTeam Recruitment and TrainingMaterial Handling Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementAccount ManagementSales Meeting CoordinationAccounts Receivables ReviewVendor InvoicingProduct DemonstrationPayment Terms Recommendation

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational Skills

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Material HandlingService SalesParts SalesIndustrial Battery ServiceOperator Training

About the role

Key responsibilities & impact

Manage the Aftermarket Sales Department to maximize sales of material handling service and parts, industrial battery service, and operator training within the branch territory
Develop sales strategies and conduct sales meetings
Coordinate activities among other managers and ensure proper communication
Review and approve sales-related functions as required
Increase customer satisfaction and retention
Maintain direct contact with current and prospective Branch and National Accounts customers
Recruit, select, train, develop, and counsel direct reports
Review accounts receivables and vendor invoicing
Recommend payment terms and write-offs

Requirements

What you’ll need

5-7 years related experience
High school diploma required
Valid driver's license
Good driving record
Ability to safely operate lift trucks for product demos
Completion of background check, drug screen, and physical required
Legally authorized to work in the United States
No visa sponsorship provided
Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program preferred
Three to five years product, service, or parts sales experience preferred
Material handling industry experience preferred
Good communication, interpersonal, organizational, and computer skills

Benefits

Comp & perks

Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Excellent wage and benefits package for full-time employees