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Customer Care Representative
Careers at Crown. Process incoming calls from Crown customers and Service Technicians .
Posted 9/25/2026full-timeOntario • California • United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite
About the role
Key responsibilities & impact- Process incoming calls from Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Requirements
What you’ll need- Less than 2 years related experience
- High school diploma or equivalent
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Ability to multitask
- Leadership skills, technical experience and knowledge a plus
Benefits
Comp & perks- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
- Health Savings Accounts and Flexible Spending Accounts
- 401K Retirement Savings Plan with Crown matching 100% of the first 4% of eligible pay contributed; 100% vested in company matching contributions
- Company paid Life and Disability Benefits
- Optional supplemental term life insurance offerings
- Paid Parental Leave
- 9 Paid Holidays
- Paid Vacation accrued based on length of service and position
- Paid Sick Leave
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year
- Competitive Wages