Dock and Door Technician

Careers at Crown

. Troubleshoot, diagnose, service, repair, and install dock and door equipment .

Posted 10/7/2026full-timeCincinnati • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mechanical aptitude with expertise in MIG, TIG, and arc welding, alongside the ability to troubleshoot and repair dock and door equipment. Proficient in reading hydraulic and electrical schematics, with a commitment to safety and customer service.

Highest-signal resume keywords

MIG WeldingTIG WeldingArc WeldingHydraulic Systems KnowledgeElectrical Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing EquipmentPerforming Planned MaintenanceReading SchematicsOperating Lift Trucks

Soft Skills

Good Communication SkillsCustomer Care Skills

Tools & Technologies

Common Hand ToolsService Van Maintenance

Certifications & Qualifications

Valid Driver's LicenseDOT Physical (if applicable)

Industry Keywords

Dock EquipmentDoor EquipmentSafety EquipmentService CoordinationField Service

About the role

Key responsibilities & impact

Troubleshoot, diagnose, service, repair, and install dock and door equipment
Perform planned maintenance on customer dock and door equipment
Perform MIG, TIG, and arc welding
Drive to customer locations and travel extensively
Confer with customers about problems and issues
Perform safety and operational tests
Quote repair costs and complete repair paperwork
Communicate daily with the dispatcher to determine the work schedule
Schedule and coordinate service according to the daily repair schedule
Maintain the service van and replenish its inventory
Perform minor service van repairs and maintain safety equipment
Report to the Branch Manager, Field Service Manager, or Service Manager

Requirements

What you’ll need

Less than 2 years related experience
High school diploma or equivalent
Valid driver's license and good driving record
Ability to safely operate lift trucks
Extensive travel (over 20%)
Occasional overnight stays (0-5%)
Legally authorized to work in the United States; no sponsorship provided
Must be 21 years old if operating a non-CDL, DOT-regulated vehicle
Must pass a DOT Physical if applicable
Good mechanical aptitude and knowledge of electrical/electronic systems and hydraulics
Ability to read and understand hydraulic and electrical schematics
MIG, TIG, and arc welding experience
Familiarity with common hand tools and equipment
Good written and verbal communication and customer care skills
Ability to meet physical requirements, including lifting up to 100 lb. and operating vehicles/service vans
Good binocular vision; ability to distinguish colors preferred

Benefits

Comp & perks

Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Award-Winning Service Training
Company Vehicle for Field Service Technicians
Tool Insurance
No Flat Rate
40 Hours Per Week plus Overtime
Uniforms
Specialty Tools
Primarily 1st Shift
Career Advancement Opportunities
Competitive compensation packages
Employee training and development