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Field Service Technician
Careers at Crown. Troubleshoot, diagnose, and repair Crown and other makes of lift trucks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, diagnosing, and repairing lift trucks, with a strong understanding of electrical and hydraulic systems. Proficient in performing planned maintenance and providing exceptional customer service in the field.
Highest-signal resume keywords
Lift Truck RepairElectrical/Electronic Systems KnowledgeHydraulics ExpertiseMechanical AptitudeTechnical Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingDiagnosisRepairPlanned MaintenanceReading SchematicsWelding ExperienceTesting Equipment Knowledge
Soft Skills
Good Communication SkillsCustomer Care Skills
Tools & Technologies
Common Hand ToolsElectrical ToolsAir ToolsTorchArc Welder
Certifications & Qualifications
High School Diploma or EquivalentValid Driver's License
Industry Keywords
Lift TrucksService ManualsField Service Support
About the role
Key responsibilities & impact- Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
- Perform assigned planned maintenance on customer lift trucks
- Maintain a service van and its inventory
- Process paperwork after completing each job
- Provide field service support to customers using lift truck and related technical expertise
Requirements
What you’ll need- Less than 2 years related experience
- High school diploma or equivalent
- Valid driver's license, good driving record, and ability to safely operate lift trucks
- Good mechanical and electrical aptitudes
- Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
- Ability to read and understand electrical and hydraulic schematics
- Good written/verbal communication and customer care skills
- Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred
- Familiar with common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment
- Ability to read and understand service manuals, plan, and follow-through
- Legally authorized to work in the United States; temporary visas and candidates requiring current or future sponsorship are not eligible
Benefits
Comp & perks- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
- Award-Winning Service Training
- Company Vehicle for Field Service Technicians
- Tool Insurance
- No Flat Rate
- 40 Hours Per Week plus Overtime
- Uniforms
- Specialty Tools
- Primarily 1st Shift
- Career Advancement Opportunities