Field Service Technician

Careers at Crown

. Troubleshoot, diagnose, and repair Crown and other makes of lift trucks .

Posted 10/12/2026full-timeConcord • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mechanical and electrical aptitude with the ability to troubleshoot and repair lift trucks, including knowledge of electrical systems, hydraulics, and internal combustion engines. Proficient in customer support and communication, ensuring effective service delivery and maintenance operations.

Highest-signal resume keywords

Lift Truck TroubleshootingElectrical/Electronic Systems KnowledgeHydraulics ExpertiseCustomer Support SkillsService Manual Comprehension

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing Lift TrucksPlanned MaintenanceReading SchematicsMechanical AptitudeElectrical AptitudeInternal Combustion Engine Knowledge

Soft Skills

Good Communication SkillsCustomer Care Skills

Tools & Technologies

Common Hand ToolsElectrical ToolsAir ToolsTorchArc WelderTesting Equipment

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Material Handling EquipmentService Van MaintenanceInventory Management

About the role

Key responsibilities & impact

Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
Perform assigned planned maintenance on customer lift trucks
Maintain a service van and its inventory
Process paperwork after completion of each job
Provide local customer support for material handling equipment and related services

Requirements

What you’ll need

Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks
Legally authorized to work in the United States
No current or future work sponsorship available
Good mechanical and electrical aptitudes
Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
Ability to read and understand electrical and hydraulic schematics
Good written/verbal communication and customer care skills
Familiarity with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder, and testing equipment
Ability to read and understand service manuals, plan, and follow-through

Benefits

Comp & perks

Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
Award-Winning Service Training
Company Vehicle for Field Service Technicians
Tool Insurance
No Flat Rate
40 Hours Per Week plus Overtime
Uniforms
Specialty Tools
Primarily 1st Shift
Career Advancement Opportunities
Competitive compensation packages