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Field Service Technician
Careers at Crown. Troubleshoot, diagnose, and repair Crown and other makes of lift trucks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical and electrical aptitude with the ability to troubleshoot and repair lift trucks, including knowledge of electrical systems, hydraulics, and internal combustion engines. Proficient in reading schematics and service manuals while providing excellent customer care and communication.
Highest-signal resume keywords
Lift Truck RepairElectrical Systems KnowledgeHydraulic Systems KnowledgeMechanical AptitudeCustomer Care Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingDiagnosingRepairingReading SchematicsPlanned MaintenanceWelding ExperienceTesting Equipment KnowledgeService Manual Comprehension
Soft Skills
Good Communication SkillsCustomer Care Skills
Tools & Technologies
Common Hand ToolsElectrical ToolsAir ToolsTorchArc Welder
Certifications & Qualifications
High School Diploma or EquivalentValid Driver's License
Industry Keywords
Lift TrucksField Service SupportMechanical SystemsElectrical SystemsHydraulicsInternal Combustion Engines
About the role
Key responsibilities & impact- Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
- Perform assigned planned maintenance on customer lift trucks
- Maintain a service van and its inventory
- Process paperwork after completing each job
- Provide local field service support to customers
Requirements
What you’ll need- Less than 2 years related experience
- High school diploma or equivalent
- Valid driver's license, good driving record, and ability to safely operate lift trucks
- Good mechanical and electrical aptitudes
- Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
- Ability to read and understand electrical and hydraulic schematics
- Good written and verbal communication and customer care skills
- Familiarity with common hand tools, electrical/air tools, torch, arc welder, and various testing equipment
- Ability to read and understand service manuals, plan, and follow through
- Legally authorized to work in the United States; sponsorship is not provided
- Temporary visa holders or individuals requiring current or future sponsorship are not eligible
- Technical degree, previous lift truck repair, welding experience, knowledge of testing equipment, and industry-related training preferred
Benefits
Comp & perks- Competitive wages
- Health, dental, vision, and prescription drug plan with company contribution
- Health Savings Accounts
- Flexible Spending Accounts
- 401(k) retirement savings plan with 100% company match on the first 4% of eligible pay contributed; 100% vested in matching contributions
- Company-paid life and disability benefits
- Optional supplemental term life insurance
- Paid parental leave
- 9 paid holidays
- Paid vacation accrued based on length of service and position
- 48 hours of paid sick leave
- Birthday pay for non-exempt employees
- Tuition reimbursement up to $5,250 per calendar year
- Award-winning service training
- Company vehicle for Field Service Technicians
- Tool insurance
- No flat rate
- 40 hours per week plus overtime
- Uniforms
- Specialty tools
- Primarily 1st shift
- Career advancement opportunities