FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Parts Customer Care Representative
Careers at Crown. Answer and process incoming parts calls from customers and service technicians .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively managing parts calls, processing orders, and enhancing customer retention through satisfaction monitoring. Proficient in inventory control and maintaining relationships with vendors and customers.
Highest-signal resume keywords
Customer Service SkillsInventory Control ExperienceParts OrderingVerbal CommunicationOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ControlParts OrderingOrder ProcessingCycle CountsCustomer Quotes
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsTeamwork
Certifications & Qualifications
High School DiplomaValid Driver's License
Industry Keywords
Lift Truck IndustryCustomer SatisfactionParts SupportVendor Relationships
About the role
Key responsibilities & impact- Answer and process incoming parts calls from customers and service technicians
- Pull orders, receive and put up stock
- Order parts and develop relationships with Crown factory and outside vendors
- Enhance customer retention by monitoring customer satisfaction with parts support and responding to customer concerns and requests
- Maintain direct contact with current and prospective customers
- Prepare customer quotes
- Process paperwork
- Perform inventory control, including cycle counts of stockroom, vans, and customer consignments
Requirements
What you’ll need- High school diploma or equivalent
- Valid driver's license and good driving record
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
- Parts or inventory control experience preferred
- Lift truck industry experience preferred
- Ability to work in a team environment
- Legally authorized to work in the United States
- Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire
Benefits
Comp & perks- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
- Excellent wage and benefits package for full-time employees