Certified Medical Assistant

Carenet Health

. Receive and respond to prescription refill requests through phone, email, fax, and Telephone Encounter .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of Medicare Part D, HIPAA Privacy and Security Rules, and pharmacy operations while providing exceptional customer service and administrative support in a retail pharmacy environment.

Highest-signal resume keywords

Medicare Part D KnowledgeHIPAA CompliancePrescription Refill ProcessingData Analysis and ReportingCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescription VerificationPharmacy Record ReviewClaims ProcessingBasic Algebra CalculationData CompilationMedication Refill ProtocolsRegulatory Guidelines InterpretationMicrosoft Office ProficiencyKeyboarding SkillsMulti-Line Phone System Operation

Soft Skills

Effective CommunicationProblem-SolvingAttention to DetailJudgment SkillsCollaboration

Tools & Technologies

Company SoftwareEmailInternet

Certifications & Qualifications

High School Diploma or GEDCurrent Unrestricted LicenseMedical Assistant CertificationRegistered Medical Assistant Registration

Industry Keywords

Retail PharmacyMedicare Part BClaims BillingReimbursement RulesQuality MetricsInterdisciplinary Collaboration

About the role

Key responsibilities & impact

Receive and respond to prescription refill requests through phone, email, fax, and Telephone Encounter
Verify the validity and accuracy of prescription refill requests in compliance with regulatory guidelines
Prepare and dispense prescription refills accurately and efficiently according to organizational protocols
Provide clear and comprehensive information and exceptional customer service to internal and external stakeholders
Compile and analyze data, track key performance indicators, present findings to departmental leadership, and identify trends
Adhere to assigned schedules and quality metrics while maintaining productivity and efficiency
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes

Requirements

What you’ll need

Minimum of High School Diploma or GED
Minimum of three years’ experience in a retail pharmacy
Extensive knowledge of Medicare Part D, particularly pharmacy record review, claims, billing and reimbursement rules
Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements
Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies
Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to questions
General writing skills and ability to produce work free from typographical or spelling errors
Ability to calculate figures and amounts and apply concepts of basic algebra
Ability to deal with and solve problems using solid judgment skills
Basic PC and keyboarding skills required
Working knowledge of Microsoft Office, Internet and e-mail
Current, unrestricted license required
Medical Assistant certification by the American Association of Medical Assistants or registration as a Registered Medical Assistant by the American Medical Technologists
Bilingual and National Certification preferred
Ability to handle multiple-line phone systems, pagers and paging systems preferred

Benefits

Comp & perks

Health, dental, and vision insurance
A 401(k) plan with company match
Paid time off (PTO) and holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development opportunities