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Registered Nurse – RN
Carenet Health. Provide quality-driven telephonic clinical assessments, health education, and utilization management services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephonic clinical assessments, utilizing critical thinking and clinical knowledge to provide quality patient care and education. Holds a current, unrestricted RN license in a compact state and possesses strong communication skills for effective patient interaction.
Highest-signal resume keywords
Current RN LicensureClinical AssessmentUtilization ManagementTelephone Triage ExperienceCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical KnowledgeNursing ProcessPatient AssessmentMultitaskingQuality ManagementCare RecommendationsHealthcare ReferralsComputer Program ProficiencyCEU MaintenanceEmergency Room Experience
Soft Skills
Comprehensive CommunicationListening SkillsTimelinessReliabilityReflection
Industry Keywords
Compact State LicenseHealth EducationPatient Care NeedsRisk and Safety IssuesMedical/Surgical ExperienceHome Health and HospiceInsurance Industry KnowledgeBilingual Skills
About the role
Key responsibilities & impact- Provide quality-driven telephonic clinical assessments, health education, and utilization management services
- Provide triage assessments to individuals or defined patient populations using telecommunications, computer-based algorithms, protocols, and guidelines
- Use critical thinking, multitasking, and clinical knowledge to assess and disposition patients
- Make recommendations for care and provide education and health information
- Provide nursing assessments using the Nursing Process and state Nurse Practice Act standards
- Identify patient care needs, risk and safety issues, educational opportunities, and appropriate healthcare referrals
- Process calls according to Quality Management guidelines
- Meet product-specific performance metrics
- Report to the Clinical Services team
- Attend virtual, interactive classroom training for 2–4 weeks, with the first two weeks during daytime hours
- Perform other duties as assigned
Requirements
What you’ll need- Current, unrestricted RN licensure in a compact state that is the state of residence
- Must reside in a compact state and maintain a compact multistate license
- Current home state RN license in good standing
- Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred
- Minimum 3 years of Registered Nurse clinical experience
- RNs must maintain the mandatory number of CEU credits per year for all assigned licenses
- RN must attend 100% of training hours and pass intra-training testing components
- Must currently reside and have a Multi-State (compact) unrestricted RN license in AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, or WY
- Ability to become licensed in additional states as required
- Ability to apply clinical knowledge to meet clinical business standards
- Ability to run multiple computer programs simultaneously
- Ability to determine when to escalate issues appropriately and in a timely manner
- Comprehensive communication skills, including listening, reflection, and clarification
- Regular, reliable attendance and timeliness
- Must work 4 weekend shifts per month, either every Saturday or every other weekend
- Evening schedule including at least two weekend days every two weeks
- Home office must meet certification requirements
- Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice, or other acute areas preferred
- Telephone triage experience and understanding of health benefit plans and the insurance industry helpful but not required
- Bilingual skills are a plus
Benefits
Comp & perks- Health, dental, and vision insurance
- A 401(k) plan with company match
- Paid time off (PTO) and holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Career development opportunities
- CEU subscription provided at hire
- Differential pay may be earned for certain shifts
- Work-from-home option