Member Engagement Billing and Data Specialist

CareOregon

. Review and validate language services invoices for accuracy, completeness, and contract alignment .

Posted 10/5/2026full-timeRemote • Oregon • United StatesJuniorMid-Level💰 $29 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in billing accuracy, data analysis, and vendor management, with a strong focus on operational performance and process improvement. Proficient in utilizing data visualization tools and Excel for reporting and analysis in healthcare environments.

Highest-signal resume keywords

Billing AccuracyData AnalysisVendor ManagementExcel ProficiencyHealthcare Billing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationOperational ReportingPerformance MetricsProcess ImprovementData Quality PracticesDashboardingData VisualizationInvoice ProcessingContract AlignmentTrend Analysis

Soft Skills

Clear CommunicationTeam CollaborationSound JudgmentConfidentiality MaintenanceIndependent Work

Tools & Technologies

Power BITableauExcelSOP DevelopmentQuality Dashboards

Industry Keywords

Healthcare BillingMedicaidOregon Health PlanManaged CareLanguage Access Programs

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Review and validate language services invoices for accuracy, completeness, and contract alignment
Identify billing discrepancies, trends, and errors affecting payment integrity
Coordinate invoice corrections with vendors and internal teams
Track invoice processing timelines and resolve outstanding billing issues
Coordinate quality control and process improvement projects for language services invoices
Engage interpreter service vendors regarding billing, payment status, and data integrity
Support vendors with invoice requirements, corrections, and submission standards
Monitor vendor billing accuracy, data quality, and performance
Create and manage vendor and contractor quality dashboards and tools
Maintain and analyze language services, invoice, contract, and Meaningful Language Access data
Validate key datasets and support MLA metric reporting and submissions
Develop and maintain tools, reports, and dashboards for vendor quality, billing accuracy, and operational performance
Track interpreter services budget and costs
Analyze invoice, vendor, and operational data and communicate findings and recommendations
Coordinate billing and data deliverables from strategic language access plans
Support Member Engagement reporting, survey data, incentive program data, operational metrics, and dashboard initiatives
Participate in cross-functional and cross-regional workgroups
Develop and maintain SOPs for billing, data validation, and vendor processes
Identify workflow improvements and strengthen data integrity
Communicate invoice status, trends, and risks to partners and teams

Requirements

What you’ll need

Minimum 2 years of experience in billing, invoicing, data analysis or operations support
Experience working with Excel and large datasets
Preferred: experience with healthcare billing, Medicaid, OHP, or managed care environments
Preferred: experience with interpreter services, language access programs, or similar delivery programs
Preferred: experience supporting reporting, operational tracking, or process improvement activities
Familiarity with current laws and best practices for interpreting services
Knowledge of basic managed care concepts, the Oregon Health Plan (OHP) and Medicare
Knowledge of program and project management tools and recordkeeping
Understanding of operational reporting, performance metrics, data analysis, and program evaluation concepts
Knowledge of data management, data validation, and data quality practices
Familiarity with dashboarding and data visualization tools such as Power BI, Tableau, or similar platforms
Intermediate to advanced Excel skills, including data validation, formulas, and analysis
Ability to analyze operational and billing data, identify trends and discrepancies, and communicate findings
Ability to maintain reports and dashboards
Ability to manage multiple priorities and meet deadlines
Ability to communicate clearly and professionally in writing and verbally
Ability to exercise sound judgment and maintain confidentiality
Ability to work independently and as part of a team
Ability to work effectively with diverse individuals and groups
Ability to see, read, and hear for at least 6 hours/day
Ability to speak clearly and perform repetitive finger and wrist movement for at least 3-6 hours/day

Benefits

Comp & perks

Bonus opportunity: 5% annual SIP target
Medical, dental, vision, life, AD&D, and disability insurance
Health savings account
Flexible spending account(s)
Lifestyle spending account
Employee assistance program
Wellness program
Discounts and supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, and 529 College Savings
Retirement plan with employer contributions
PTO
Paid State Sick Time
Paid holidays
Volunteer time
Jury duty leave
Bereavement leave
401(k) contributions for non-benefits-eligible employees
Work from home