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Transportation Operations Coordinator
CareOregon. Coordinate operations and processes for Coordinated Care Organizations and CareOregon transportation functional areas .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational coordination and project management skills, with a focus on compliance and effective communication in healthcare or social services environments. Proficient in managing vendor relationships and ensuring service quality while maintaining attention to detail and organizational excellence.
Highest-signal resume keywords
Operational CoordinationProject ManagementHealthcare ComplianceVendor ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementProgram CompliancePolicy CoordinationProcess ImprovementNEMT OperationsRegulatory UnderstandingAudit ValidationUtilization Data CollectionMicrosoft OutlookMicrosoft Excel
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailCollaborationJudgment and Discretion
Tools & Technologies
Project Management ToolsProcess Improvement Tools
Industry Keywords
Coordinated Care OrganizationsMedicareMedicaidSocial ServicesLow-Income Individuals
About the role
Key responsibilities & impact- Coordinate operations and processes for Coordinated Care Organizations and CareOregon transportation functional areas
- Help ensure service quality, program compliance, and effective communication among CCOs, CareOregon functions, delegated entities, providers, and internal departments
- Coordinate transportation operations and assist with vendor, partnership, and project management activities
- Coordinate program data and support compliance with internal policies and procedures
- Interpret impacts of regulatory requirements, guidance changes, and contractual updates on operations
- Coordinate policy, workflow, standard operating procedure, and program-tool updates
- Review and clean NEMT encounter and claims data and coordinate vendor data remediation
- Coordinate development of brand, marketing, and communication materials
- Gather and enter data for program and project status reports
- Coordinate program integrity activities, audit validation, utilization data collection, and monitoring reports
- Assist with meeting scheduling, agenda topics, and co-facilitation of internal and external meetings
- Provide technical support for NEMT operational benefit education and identify systemic support issues
- Support vendor and partner meetings through scheduling, agenda creation, and note-taking
- Track vendor, partner, and subcontractor performance success stories and gaps
- Coordinate member transportation activities and services
- Coordinate project and process improvement activities, timelines, status updates, and contributor information
- Use project management and process improvement tools
- Maintain tracking activities for vendor, partner, and subcontractor operations
Requirements
What you’ll need- Minimum 3 years’ experience in administrative, coordination, or operational support roles
- Experience working in healthcare or social services for low-income individuals preferred
- Experience collaborating with vendors or other external partners preferred
- Growing understanding of operational and regulatory activities related to Medicare and Medicaid programs and benefits
- Growing understanding of project management tools and principles
- Ability to store, organize, and coordinate updates for policies and procedures
- Ability to perform confidential assessments of operational requests, grievances, and appeals using good judgment and discretion
- Ability to assemble, organize, contribute to, and distribute programmatic materials, information, and data
- Strong spoken, written, and active listening communication skills
- Moderate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Excellent organizational skills and attention to detail
- Ability to coordinate multiple tasks and priorities and meet deadlines
- Ability to work independently with guidance from a supervisor
- Ability to work effectively with diverse individuals and groups
- Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
- Ability to hear and speak clearly for at least 3-6 hours/day
Benefits
Comp & perks- Bonus opportunity: SIP Target, 5% Annual
- Medical, dental, vision, life, AD&D, and disability insurance
- Health savings account
- Flexible spending account(s)
- Lifestyle spending account
- Employee assistance program
- Wellness program
- Discounts
- Supplemental benefits including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, and 529 College Savings
- Retirement plan with employer contributions
- PTO
- Paid State Sick Time
- Paid holidays
- Volunteer time
- Jury duty leave
- Bereavement leave
- 401(k) contributions for non-benefits-eligible employees
- Work from home