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CareSource

AI Analyst IV

CareSource

. Serve as the AI subject matter expert for an assigned business area and provide strategic guidance on AI capabilities and opportunities .

Posted 11/2/2026full-timeRemote • United StatesSeniorLead💰 $94,100 - $164,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI solution design and implementation within healthcare operations, focusing on improving service experiences and operational workflows. Proficient in responsible AI principles and capable of mentoring teams while driving continuous improvement in AI-enabled solutions.

Highest-signal resume keywords
AI Solution DesignHealthcare Operations ExperienceGenerative AI Tools KnowledgeCross-Functional Initiative LeadershipAI Experience Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AI-Enabled ToolsDigital TransformationAutomationConversational TechnologiesService Journey ImprovementWorkflow OptimizationKnowledge RetrievalEvaluation MethodsPrompt PatternsAgent Instructions
Soft Skills
MentoringStrategic GuidanceCollaborationAdaptabilityPrioritization
Tools & Technologies
Microsoft OfficeWordExcelPowerPointOutlookTeams
Industry Keywords
HealthcareHealth InsuranceRegulated IndustryResponsible AI PrinciplesRisk Mitigation

About the role

Key responsibilities & impact
  • Serve as the AI subject matter expert for an assigned business area and provide strategic guidance on AI capabilities and opportunities
  • Lead the design, implementation, and optimization of highly complex AI solutions, agents, and automations
  • Partner with business leaders to identify, prioritize, and deliver AI-enabled solutions that improve business outcomes
  • Evaluate solution performance, adoption, and business value and drive continuous improvement
  • Establish best practices for AI solution configuration, testing, documentation, and oversight
  • Provide guidance on responsible AI use, governance requirements, and risk mitigation
  • Lead complex cross-functional initiatives involving multiple stakeholders, processes, and technologies
  • Research emerging AI capabilities and recommend innovative solutions to address business challenges
  • Mentor AI Analysts and provide technical leadership for capability development and knowledge sharing
  • Perform other job-related duties as requested

Requirements

What you’ll need
  • Bachelor's degree in a related field required, or equivalent years of relevant work experience may be accepted in lieu of required education
  • Seven (7) years of experience in healthcare operations, business analysis, automation, digital transformation, technology solutions, or a related field required
  • Background in AI-enabled tools, digital engagement, automation, or conversational technologies required
  • Experience setting up or improving service journeys, knowledge resources, workflows, or AI-enabled experiences in a cross-functional environment required
  • Experience in healthcare, health insurance, or another regulated industry required
  • Understanding of generative AI tools, AI agents, large language model behavior, prompt patterns, agent instructions, model limitations, knowledge retrieval, and evaluation methods
  • Expert in designing AI-enabled healthcare service experiences, customer or employee journeys, conversational flows, and operational workflows
  • Ability to translate complex healthcare operations needs into AI experience designs, prompts, agent instructions, business requirements, acceptance criteria, and quality standards
  • Ability to support testing, validation, and quality review of AI solution outputs
  • Knowledge of responsible AI principles, privacy, accessibility, security, risk controls, and human-in-the-loop review practices
  • Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, Teams, and related collaboration tools
  • Ability to manage multiple assignments, prioritize work, meet deadlines, and adapt in a fast-paced environment
  • Licensure and Certification: None

Benefits

Comp & perks
  • Bonus tied to company and individual performance may be available
  • Substantial and comprehensive total rewards package
  • Employee total well-being support