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Business Resiliency Specialist III
CareSource. Develop, implement, review, and maintain business resiliency policies and incident management, crisis management, and disaster recovery plans, procedures, playbooks, and supporting documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Continuity and Disaster Recovery planning, including the development and implementation of policies, procedures, and training programs. Proficient in conducting risk assessments, managing incidents, and ensuring compliance with industry standards such as ISO 22301 and NIST SP 800-34.
Highest-signal resume keywords
Business Continuity PlanningDisaster Recovery ManagementIncident ManagementRisk AssessmentProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business ContinuityDisaster RecoveryCrisis ManagementRisk AssessmentAnalytical SkillsDecision-MakingProcess PlanningWorkflow DesignTechnical WritingCompliance Standards
Soft Skills
Communication SkillsInterpersonal SkillsCollaboration SkillsOrganizational SkillsTime Management
Tools & Technologies
Disaster Recovery ToolsBusiness Resiliency StandardsNIST 800-34ISO 22301
Certifications & Qualifications
DRII CBCPMBCIMBCPMABR
Industry Keywords
Business ResiliencyManaged CareHealth PlanProcess ImprovementHigh-Growth Business Environments
About the role
Key responsibilities & impact- Develop, implement, review, and maintain business resiliency policies and incident management, crisis management, and disaster recovery plans, procedures, playbooks, and supporting documentation
- Establish roles, responsibilities, escalation paths, communication protocols, and decision-making structures with stakeholders
- Conduct or support business impact analyses and risk assessments
- Evaluate impacts of changes to business processes, technology, facilities, vendors, and operating models
- Assess third-party preparedness and address resiliency risks with vendor owners
- Develop and maintain business continuity plans to sustain critical functions and guide recovery and business resumption
- Partner with Information Technology, Facilities, Legal, Compliance, Communications, Security, business leaders, project managers, and other stakeholders
- Coordinate disaster recovery processes for systems, applications, data, infrastructure, networks, and operating environments
- Deliver training, tabletop exercises, annual disaster simulations, and disaster recovery tests
- Coordinate incident, crisis, emergency, and business disruption response through recovery and return to normal operations
- Coordinate decision-making, resources, stakeholder communications, and records of decisions, actions, risks, impacts, and recovery status
- Lead post-incident and post-exercise reviews, document lessons learned, and track corrective actions
- Recommend and implement improvements to prevent incidents, reduce impacts, strengthen response and recovery, resolve production issues, and improve operational efficiency
- Maintain technical and scalability documentation, metrics, and reports tracking preparedness, plan currency, exercise results, corrective actions, and recoverability
- Monitor emerging risks, security alerts, threats, regulations, standards, and industry practices
- Ensure equipment, systems, services, and facilities meet disaster recovery requirements and support compliance with ISO 22301 and NIST SP 800-34
- Provide guidance, training, and work direction to less experienced personnel
- Perform other job-related duties as requested
Requirements
What you’ll need- Bachelor's degree is required, although equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years’ experience in Business Continuity/Business Resiliency, Disaster Recovery, and Incident/Crisis Management
- Strong knowledge of business resiliency standards and best practices
- Experience implementing industry standards such as NIST 800-34
- Familiarity with disaster recovery tools and techniques
- Advanced computer skills
- Strong analytical and critical-thinking skills
- Advanced decision-making, troubleshooting, and problem-solving abilities
- Process and/or workflow planning and design skills
- Strong project management skills
- Strong organizational, prioritization, and time management skills
- Experience in complex, high-growth business environments
- Excellent oral and written communication skills, including critical listening and technical writing
- Strong interpersonal and collaboration skills
- Ability to work independently and as part of a team
- Current Business Continuity Certification (DRII CBCP, MBCI, MBCP, MABR, or equivalent) preferred
- Health plan, managed care, process improvement and/or business analysis experience preferred
- General office environment; may be required to sit or stand for extended periods of time
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Substantial and comprehensive total rewards package
- Equal Opportunity Employer environment fostering belonging and support for individuals of all backgrounds