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Clinical Care Reviewer II – Behavioral Health
CareSource. Process medical necessity reviews for authorization of behavioral health care services .
Posted 10/28/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $62,700 - $100,400 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing medical necessity reviews and coordinating care for behavioral health services, while maintaining compliance with state and federal regulations. Proficient in data entry and clinical platform navigation, with strong communication and organizational skills.
Highest-signal resume keywords
Clinical ExperienceUtilization ManagementRegistered Nurse (RN) LicensureMCG CertificationBehavioral Health Services Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Necessity ReviewsDischarge PlanningProspective ReviewsConcurrent ReviewsRetrospective ReviewsData Entry SkillsClinical Platform NavigationAttention to DetailTime ManagementProblem Solving
Soft Skills
Effective CommunicationCustomer Service OrientationOrganizational SkillsChange ResiliencyTeam Collaboration
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Registered Nurse (RN) LicensureLicensed Social Worker (LSW)Licensed Clinical Social Worker (LCSW)Licensed Independent Clinical Social Worker (LICSW)Associate Clinical Social Worker (ACSW)Licensed Mental Health Counselor (LMHC)Licensed Professional Counselor (LPC)Licensed Marriage & Family Therapist (LMFT)Licensed Mental Health Practitioner (LMHP)MCG Certification
Industry Keywords
Behavioral Health Care ServicesMedicaidMedicareUtilization ReviewQuality ImprovementCare ManagementState ContractsProvider AgreementsAccreditation Standards
About the role
Key responsibilities & impact- Process medical necessity reviews for authorization of behavioral health care services
- Assist with discharge planning activities, including outpatient services and home health services
- Coordinate care for members
- Complete prospective, concurrent, and retrospective reviews of Behavioral Health services
- Identify, document, communicate, and coordinate care with collaborative care partners to facilitate transition to an appropriate level of care
- Engage with the medical director when additional clinical expertise is needed
- Maintain knowledge of state and federal regulations, State Contracts, Provider Agreements, benefits, and accreditation standards
- Identify and refer quality issues to Quality Improvement
- Identify and refer appropriate members for Care Management
- Provide guidance to non-clinical staff and support LPN staff
- Attend medical advisement and State Hearing meetings as requested
- Assist the Team Leader with special projects or research as requested
- Perform other job-related duties as requested
Requirements
What you’ll need- Associates of Science (A.S) in Nursing required, or Bachelor of Science (B.S) in Social Work required, or Master's degree in a mental health related field required
- Three (3) years clinical experience required
- Utilization Management/Utilization Review experience preferred
- Medicaid/Medicare/Commercial experience preferred
- Proficient data entry skills and ability to navigate clinical platforms successfully
- Working knowledge of Microsoft Outlook, Word, and Excel
- Effective oral and written communication skills
- Ability to work independently and within a team environment
- Attention to detail
- Proper grammar usage and phone etiquette
- Time management and prioritization skills
- Customer service oriented
- Decision making/problem solving skills
- Strong organizational skills
- Change resiliency
- Current, unrestricted Registered Nurse (RN) Licensure, Licensed Social Worker (LSW, Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW), Associate Clinical Social Worker (ACSW), Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), Licensed Marriage & Family Therapist (LMFT) or Licensed Mental Health Practitioner (LMHP) required
- MCG Certification is required or must be obtained within six (6) months of hire
Benefits
Comp & perks- Potential bonus tied to company and individual performance
- Substantial and comprehensive total rewards package
- Remote work arrangement