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Community Based Care Coordinator – Duals Integrated Care
CareSource. Engage members in community-based settings and establish effective care coordination relationships .
Posted 10/2/2026full-timeDetroit • Michigan • United StatesMid-LevelSenior💰 $62,700 - $100,400 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination, case management, and community resource navigation, with a strong focus on supporting dual-eligible beneficiaries. Proficient in developing individualized care plans and collaborating with interdisciplinary teams to enhance member health outcomes.
Highest-signal resume keywords
Registered Nurse LicenseCase Management CertificationCare Coordination ExperienceMedicaid and Medicare KnowledgeInterpersonal and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationCase ManagementDischarge PlanningHealth AssessmentsData AnalysisIndividualized Care PlansCommunity Resource NavigationHealth MonitoringMedication Adherence EducationPreventive Care Education
Soft Skills
Interpersonal SkillsCommunication SkillsDecision-Making SkillsProblem-Solving SkillsAttention to Detail
Tools & Technologies
Microsoft OfficeOutlookWordExcel
Certifications & Qualifications
Registered Nurse LicenseCase Management Certification
Industry Keywords
MedicaidMedicareDual-Eligible BeneficiariesCommunity HealthHealth Care PlansNCQA StandardsCMSA Standards
About the role
Key responsibilities & impact- Engage members in community-based settings and establish effective care coordination relationships
- Serve as a liaison between healthcare providers, community resources, and dual-eligible beneficiaries
- Conduct comprehensive assessments of physical, mental, and social needs
- Develop and implement individualized medical, social, and behavioral health care plans
- Lead and collaborate with interdisciplinary care teams
- Help members access housing, transportation, food assistance, and social services
- Educate members and families about Medicare, Medicaid, chronic conditions, medication adherence, and preventive care
- Promote healthy lifestyle choices and self-management
- Monitor health status and care plan adherence and adjust plans as needed
- Follow up after hospitalizations and significant health events to support continuity and prevent readmissions
- Coordinate with physicians, specialists, providers, community organizations, state agencies, and other stakeholders
- Participate in care team meetings and address barriers to care
- Maintain accurate records of member interactions, care plans, and outcomes
- Collect and analyze data to evaluate care coordination effectiveness
- Advocate for beneficiary needs and empower members in healthcare decisions
- Evaluate member satisfaction and address concerns
- Travel regularly for member, provider, and community-based visits
- Report abuse, neglect, or exploitation of older adults as a mandated reporter
- Perform assigned on-call responsibilities
- Adhere to NCQA and CMSA standards
- Perform other related duties as requested
Requirements
What you’ll need- Nursing degree from an accredited nursing program required, or bachelor's degree in a health care field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Previous experience in nursing, social work, counseling, or a health care profession required
- Experience in discharge planning, case management, care coordination, and/or home/community health management
- Prior experience in care coordination, case management, or working with dual-eligible populations preferred
- Medicaid and/or Medicare managed care experience preferred
- Intermediate proficiency with Microsoft Office, including Outlook, Word, and Excel
- Understanding of Medicare and Medicaid programs and community resources
- Strong interpersonal and communication skills
- Ability to manage multiple cases and priorities while maintaining attention to detail
- Adherence to a professional code of ethics
- Awareness and sensitivity to diverse backgrounds and needs
- Decision-making and problem-solving skills
- Current, unrestricted clinical license in the state of practice as a Registered Nurse, Social Worker, or Clinical Counselor required
- Licensure in multiple states may be required based on assigned work
- Case Management Certification highly preferred
- Valid driver's license, vehicle, and verifiable insurance required
- Successful driver's license record check required
- Annual Influenza vaccination required during Influenza season
- Must reside in the assigned territory
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Comprehensive total rewards package
- Flexible hours, including possible evenings and/or weekends
- Reasonable accommodations for qualified individuals with disabilities, medical conditions, or sincerely held religious beliefs
- Annual Influenza vaccination provided/required as a condition of continued employment