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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system configuration management, reimbursement design, and regulatory compliance within the healthcare sector. Proficient in data analysis, documentation, and effective communication to support operational efficiency and customer service.
Highest-signal resume keywords
Health Plan ExperienceConfiguration Software ExperienceFacets Knowledge/TrainingCertified Medical Coder (CPC)Reimbursement Methods Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System Configuration ManagementData AnalysisMedical Coding KnowledgeClaims Processing SkillsDatabase Relationships UnderstandingReimbursement DesignRegulatory ComplianceTest Plan DevelopmentDocumentation SkillsChange Management
Soft Skills
Effective Problem SolvingAttention to DetailExcellent Communication SkillsInterpersonal SkillsCustomer Service Orientation
Tools & Technologies
Microsoft SuiteFacetsAnalysis ToolsChange Management SystemReporting Tools
Certifications & Qualifications
Certified Medical Coder (CPC)
Industry Keywords
HIPAA Transaction CodesMedicaidMedicareCPT CodesHCPCsICD-CM CodesDRGAPC
About the role
Key responsibilities & impact- Manage and define system configuration requirements
- Handle requirements definition, documentation, design, testing, training and implementation support using appropriate templates or analysis tools
- Develop and use reports to analyze and stratify data, address gaps and provide answers to departmental issues
- Identify, manage and document open issues, configuration design and final resolutions in the change management system
- Review and interpret regulatory items and deliver required updates on time
- Develop standard code sets and reimbursement design templates
- Plan and implement new software releases, including testing and training
- Participate in meetings with business owners, users and IT to achieve solutions meeting requirements and expectations
- Lead configuration initiatives in payment policy meetings and present to committees
- Coordinate annual benefit changes with internal resources
- Analyze system efficiencies and document effectiveness of existing systems; develop improvement and leveraging strategies
- Manage reimbursement reviews and design appropriate changes
- Lead development and execution of test plans and scenarios for reimbursement designs and related processes
- Audit configuration for accuracy and internal controls to minimize fraud, abuse and overpayment issues
- Anticipate customer needs and match products and services to fulfill those needs
- Ensure system processes and documents exist as a basis for system logic
- Manage resources and communications to facilitate work completion
- Mentor use of tools to define requirements
- Perform other duties as requested
Requirements
What you’ll need- High School Diploma or GED is required
- Bachelor’s degree or equivalent years of relevant work experience is preferred
- Minimum of five (5) years of health plan experience, including three (3) years of configuration or clinical editing software experience is required
- Exposure to Facets or equivalent system is preferred
- Exceptional computer skills and abilities in Facets
- Advanced proficiency in Microsoft Suite, including Word, Excel, Access and Visio
- Proven understanding of database relationships
- Understanding of DRG and APC reimbursement methods
- Understanding of CPT, HCPCs and ICD-CM Codes
- Knowledge of HIPAA Transaction Codes
- Effective listening and critical thinking skills
- Effective problem solving skills with attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and within a team environment
- Strong interpersonal skills and high level of professionalism
- Ability to develop, prioritize and accomplish goals
- Understanding of the healthcare field and knowledge of Medicaid and Medicare
- Proper medical coding knowledge and claims processing skills
- Customer service orientation
- Facets knowledge/training
- Ability to manage vendor relationships
- Certified Medical Coder (CPC) is preferred
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Substantial and comprehensive total rewards package
- Employee total well-being support