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Digital Product Designer III
CareSource. Lead user experience design efforts across digital products and journeys, supporting discovery, delivery, and post-launch optimization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in user experience design, focusing on human-centered design principles, digital experience improvements, and effective communication of design concepts. Proficient in conducting user research and translating insights into actionable design solutions across various digital platforms.
Highest-signal resume keywords
User Experience ResearchDigital Experience DesignHuman-Centered DesignPrototyping with FigmaStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ResearchWireframingPrototypingJourney MappingUsability TestingDesign ThinkingCustomer Experience MetricsDigital Product RecommendationsInformation ArchitectureAccessibility Best Practices
Soft Skills
Strong CommunicationFacilitation SkillsPresentation SkillsAbility to Manage Competing PrioritiesCollaboration with Cross-Functional Teams
Tools & Technologies
FigmaMicrosoft OfficeResearch Platforms
Industry Keywords
HealthcareInsuranceFinancial ServicesRegulated Industries
About the role
Key responsibilities & impact- Lead user experience design efforts across digital products and journeys, supporting discovery, delivery, and post-launch optimization
- Translate customer insights, operational needs, market trends, and business objectives into actionable design recommendations and digital experience improvements
- Create user flows, wireframes, prototypes, journey maps, and other design artifacts to communicate concepts and support solution development
- Partner with Product Managers, Engineering, Analytics, Operations, and business stakeholders to refine customer problems, evaluate solutions, and prioritize opportunities
- Define and monitor experience-related success metrics, using customer feedback and performance data to inform continuous improvement and investment recommendations
- Communicate research findings, design rationale, risks, opportunities, and recommendations to stakeholders and leadership audiences
- Ensure digital experiences align with enterprise Human-Centered Design standards, accessibility expectations, governance processes, and approved research methodologies
- Manage multiple concurrent initiatives and independently prioritize research and design activities based on business value, customer impact, and product priorities
- Perform any other job related duties as requested
Requirements
What you’ll need- Bachelor's degree in Human-Computer Interaction (HCI), Human Factors, Psychology, Design, User Experience, Information Architecture, or related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years of experience in UX research, product design, digital experience design, or a related discipline required
- Experience conducting end-to-end user research and translating findings into digital product recommendations and design solutions required
- Experience designing digital experiences for web, mobile, portal, or application-based products required
- Experience in healthcare, insurance, financial services, or other regulated industries preferred
- Proficiency with Microsoft Office products
- Ability to partner with cross-functional product, technology and business teams
- Knowledge of human-centered design, design thinking, and research methodologies
- Familiarity with usability testing, customer interviews, surveys, and other qualitative and quantitative research techniques
- Ability to create wireframes, prototypes, workflows, journey maps, and other design artifacts
- Proficiency with Figma and other design, prototyping, or research platforms
- Strong understanding of accessibility, usability, and digital experience best practices
- Ability to synthesize complex information into clear recommendations and actionable insights
- Proficient in defining and using customer experience metrics and analytics to support decision-making
- Strong communication, facilitation, stakeholder management, and presentation skills
- Ability to independently manage competing priorities in a fast-paced environment
- General office environment; may be required to sit or stand for extended periods of time
- Travel is not typically required
Benefits
Comp & perks- Bonus tied to company and individual performance
- Substantial and comprehensive total rewards package