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Digital Product Manager
CareSource. Manage digital products from planning through deliverables coordination, execution, communication and results tracking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing digital products through effective project planning, execution, and stakeholder communication while ensuring alignment with business goals and regulatory compliance. Proficient in utilizing Agile methodologies and design thinking principles to enhance customer experiences and drive product maturity.
Highest-signal resume keywords
Digital Product ManagementAgile Project ManagementUser Experience DesignBudget ManagementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningDigital Product DevelopmentHTMLCSS.NETC#SwiftUser ResearchAnalytics DevelopmentDigital Quality Assurance
Soft Skills
Effective CommunicationOrganizationProblem-SolvingTeam LeadershipPrioritization
Tools & Technologies
TFSWordPressGoogle AnalyticsFirebaseMobile Applications
Industry Keywords
Healthcare IndustryDigital StrategyLean ManagementDesign ThinkingCustomer Experience
Tech Stack
Tools & technologiesAndroidFirebaseiOSIoTSwiftTFSWordPress.NET
About the role
Key responsibilities & impact- Manage digital products from planning through deliverables coordination, execution, communication and results tracking
- Manage growth and optimization of digital products to drive awareness, engagement, adoption and product maturity
- Develop and manage digital asset budgets
- Manage budgets with internal partners and contract services or agencies
- Influence, inform and engage cross-functional teams
- Provide guidance and strategy across digital products, programs and projects
- Partner with stakeholders to develop and maintain a backlog aligned with business goals and the digital roadmap
- Communicate successes, challenges, timelines and project needs
- Manage digital calendars and priorities for digital products and initiatives
- Manage daily activities with external agencies and IT partners
- Ensure digital content receives required stakeholder approvals
- Direct digital strategy goals, customer experience, digital quality and product analytics
- Lead product management of digital assets or services and represent the digital team in IT Agile meetings and vendor activities
- Translate business partner goals into work
- Prioritize, assign and balance work within Agile TFS boards while acting as Product Owner of digital assets
- Guide teams through challenges and solutions using Lean Management and Design Thinking principles
- Help develop product roadmaps and long-term digital vision
- Define and deliver customer experiences
- Monitor emerging digital trends and capabilities
- Own the customer experience for digital products and introduce new capabilities
- Use data and technology to elevate customer experience
- Ensure digital products meet regulatory and compliance requirements
- Evaluate, validate and communicate business propositions for digital initiatives and products
- Initiate and lead IoT or digital innovation projects
- Perform other job-related duties as requested
Requirements
What you’ll need- Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
- Three (3) years of professional experience in digital projects required
- Experience translating business requirements into user experience applications in support of technical specifications required
- Project planning/project management experience required
- Experience leading teams and large-scale projects preferred
- Digital product owner experience preferred
- HMO or Healthcare industry experience preferred
- Experience in Agile Scrum ceremonies, including story writing, sprint planning, daily standups and retrospectives preferred
- Familiarity with desktop and mobile web, Android and iOS apps, design, digital quality assurance, digital strategy, user research, prototypes and analytics development
- Utilization of design thinking principles and methods
- Knowledge of project management tools and content management software, including TFS and WordPress
- Knowledge of digital product development
- Knowledge of code languages such as HTML, CSS, .NET, C# and Swift, and back-end infrastructure such as web services, APIs or database development is a plus
- UX, UI and Human Factors experience
- Familiarity with UAT testing digital products
- Troubleshooting and problem-solving capabilities
- Solid project planning and management capabilities
- Process and/or workflow planning and design skills
- Information Architecture and Taxonomy familiarity
- Strong knowledge of best practices relative to mobile application and web development
- Proficiency in Word, PowerPoint or Keynote, and Excel
- Familiarity with Google Analytics, Firebase or equivalent is a plus
- Excellent oral and written communication
- Effective organization and prioritization
- Ability to travel as required by the needs of the department
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Comprehensive total rewards package
- Employee total well-being support