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Digital Product Manager – II
CareSource. Independently lead digital products from planning through deliverables coordination, execution, communication, and results tracking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in digital product management, including Agile methodologies, project planning, and user experience design. Proficient in utilizing design thinking principles and managing digital initiatives to enhance customer experiences and drive product growth.
Highest-signal resume keywords
Digital Product ManagementAgile Project ManagementUser Experience DesignStakeholder CommunicationData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningDigital Product DevelopmentHTMLCSS.NETC#SwiftUXUIInformation Architecture
Soft Skills
Effective OrganizationPrioritizationOral CommunicationWritten CommunicationProblem-Solving
Tools & Technologies
ADOStrapiWordPressFreshpaintMixpanel
Industry Keywords
HealthcareManaged CareDigital StrategyCustomer ExperienceJourney Mapping
Tech Stack
Tools & technologiesAndroidiOSSwiftWordPress.NET
About the role
Key responsibilities & impact- Independently lead digital products from planning through deliverables coordination, execution, communication, and results tracking
- Manage growth and optimization of digital products to drive awareness, engagement, adoption, and product maturity
- Develop and maintain product roadmaps and backlogs for digital initiatives aligned with organizational goals, market trends, and product strategy
- Identify digital-first opportunities to enhance self-service and customer experiences
- Facilitate Journey Mapping exercises to understand customer experience and identify gaps and opportunities
- Monitor emerging capabilities, competitive analysis, and market trends to drive product definition, innovation, and development
- Partner with stakeholders to understand goals and translate them into work aligned with business goals
- Communicate project successes, challenges, timelines, and resource needs
- Manage competing priorities within the digital product portfolio and coordinate daily activities with external agencies and IT partners
- Conduct Agile meetings and represent the digital team in discussions with IT vendors
- Prioritize, assign, and balance work within Agile ADO boards, acting as Product Owner of digital assets with Scrum, SA, and Tech leads
- Utilize Lean Management and Design Thinking principles to navigate ambiguity and drive innovative solutions
- Evaluate and validate business propositions for digital initiatives, ensuring regulatory compliance and enhanced customer experiences
- Perform other job-related duties as requested
Requirements
What you’ll need- Bachelor's degree in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
- Five (5) years of professional experience in digital projects required
- Experience translating business requirements into user experience applications in support of technical specifications required
- Project planning/project management experience required
- Experience leading teams and large scale projects preferred
- Digital product owner experience preferred
- HMO, Managed Care, or general Healthcare industry experience preferred
- Experience in Agile scrum ceremonies—story writing, sprint planning, daily standups and retrospectives preferred
- Familiarity with desktop and mobile web, Android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development
- Utilization of design thinking principles and methods
- Knowledge of project management tools and content management software, including ADO, Strapi, and WordPress
- Knowledge in digital product development
- Ability to prioritize data collection and analysis in problem-solving and decision-making
- Knowledge of code languages such as HTML, CSS, .NET, C#, and Swift, and back-end infrastructure such as web services, APIs, or database development is a plus
- Knowledge of UX, UI, and Human Factors
- Familiarity with UAT testing digital products
- Troubleshooting and problem-solving capabilities
- Solid project planning and management capabilities
- Process and/or workflow planning and design skills
- Information Architecture and Taxonomy familiarity
- Strong knowledge of best practices relative to mobile application and web development
- Proficient in Word, PowerPoint or Keynote, and Excel
- Familiarity with Freshpaint, Mixpanel, or equivalent is a plus
- Excellent oral and written communication skills
- Effective organization and prioritization skills
- Ability to travel as required by departmental needs
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Substantial and comprehensive total rewards package
- Employee total well-being support