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Manager, Integrated Care Strategic Partnerships
CareSource. Design, implement, and continuously enhance enterprise vendor governance frameworks, policies, procedures, controls, and operating standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor governance, performance management, and business process improvement within healthcare operations. Proficient in leading cross-functional initiatives and implementing scalable vendor solutions while ensuring compliance with regulatory and contractual requirements.
Highest-signal resume keywords
Vendor GovernanceBusiness Process ImprovementHealthcare OperationsProject ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor ManagementPerformance ManagementContract Lifecycle ManagementRoot-Cause AnalysisWorkflow DesignChange ManagementData AnalysisRisk ManagementContinuous ImprovementStrategic Sourcing
Soft Skills
Executive CommunicationStakeholder ManagementRelationship BuildingNegotiationOrganizational Skills
Tools & Technologies
Microsoft OfficeProject Management ToolsWorkflow Management ToolsContract Management SystemsReporting Tools
Certifications & Qualifications
Project Management Professional (PMP)Lean Six SigmaCertified Professional in Supply Management (CPSM)
Industry Keywords
Integrated CareDual EligibleD-SNPMedicaidMedicareLTSSManaged CareGovernment-Regulated HealthcareVendor Disability Advocacy CouncilAccreditation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Design, implement, and continuously enhance enterprise vendor governance frameworks, policies, procedures, controls, and operating standards
- Lead Integrated Care vendor strategy across Dual Eligible, D-SNP, LTSS, and integrated care operations
- Build and maintain an integrated vendor partnership portfolio view covering contracts, implementation, capacity, cost, service levels, quality, risks, and ownership
- Partner with cross-functional leaders to translate business needs into scalable vendor solutions and governance requirements
- Lead governance committees and vendor review operations, including agendas, decision materials, outcomes, action tracking, and escalations
- Identify contracts, risks, performance trends, capacity constraints, and opportunities requiring governance review or executive action
- Establish and maintain vendor performance scorecards and management routines
- Lead vendor demand, capacity, and resource planning for Integrated Care Programs
- Coordinate vendor onboarding and operational readiness across contracting, staffing, equipment, access, training, workflows, data exchange, reporting, and go-live activities
- Develop and maintain governance playbooks for vendor selection, implementation, performance management, escalation, remediation, transition, renewal, expansion, and offboarding
- Track and escalate contract execution or vendor engagement outside established processes and drive remediation
- Own and maintain the Vendor Governance charter
- Assess business processes, identify gaps, and lead future-state process design
- Apply process improvement and project management methodologies to analyze root causes, implement changes, and monitor outcomes
- Drive continuous improvement of vendor partnership processes, tools, data, reporting, and metrics
- Operationalize regulatory, accreditation, contractual, and policy changes affecting vendors and Integrated Care Programs
- Maintain playbooks for new business, mergers, acquisitions, and market implementation vendor readiness
- Coordinate cross-functional workstreams, dependencies, timelines, and accountability
- Lead vendor and process implementation activities outside the centralized project management office
- Support regulatory submission activities through documentation, evidence, reviews, and approvals
- Lead the operational business Vendor Workstream within the Vendor Disability Advocacy Council
- Represent Integrated Care Vendor Governance and Strategy in forums and enterprise committees
- Prepare executive reporting, recommendations, decision materials, and escalation summaries
- Perform other job-related duties as requested
Requirements
What you’ll need- Bachelor's Degree in business administration, healthcare administration, supply chain, project management, operations, or a related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Five (5) years of experience in vendor management, vendor governance, business process improvement, healthcare operations, program management, strategic sourcing, or a related discipline required
- Experience leading cross-functional initiatives, vendor implementations, governance forums, performance improvement, and executive reporting required
- Experience supporting Medicaid, Medicare, Dual Eligible, D-SNP, LTSS, managed care, or other government-regulated healthcare programs preferred
- Experience interpreting and operationalizing regulatory, contractual, accreditation, or compliance requirements preferred
- Strong knowledge of vendor governance, third-party risk, contract lifecycle, performance management, and operational controls
- Knowledge of Integrated Dual Eligible programs, D-SNP, Medicaid, Medicare, LTSS, managed care operations, and member-centered integrated care models
- Advanced business process analysis, root-cause analysis, workflow design, continuous improvement, and change management skills
- Strong project and program management skills, including planning, risk and dependency management, governance, implementation, and sustainment
- Ability to analyze vendor performance, cost, capacity, quality, compliance, and operational data and translate findings into actionable recommendations
- Excellent executive communication, facilitation, negotiation, stakeholder management, and relationship-building skills
- Ability to influence without direct authority and drive accountability across internal teams and external partners
- Strong organizational skills with the ability to manage multiple priorities, urgent escalations, and complex cross-functional dependencies
- High proficiency with Microsoft Office applications and enterprise tools used for project, workflow, contract, reporting, and vendor management
- Project Management Professional (PMP), Lean Six Sigma, Certified Professional in Supply Management (CPSM), or comparable certification preferred
- Ability to work additional hours and/or outside normal business hours as needed
- Ability to work flexible hours, including possible evenings and/or weekends
- Ability to travel up to 15% as needed
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Comprehensive total rewards package
- Flexible hours
- Potential travel opportunities
- Equal opportunity and belonging-focused workplace