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CareSource

Manager, Provider Performance Engagement

CareSource

. Oversee performance engagement activities with internal and external partners .

Posted 10/14/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $83,000 - $132,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing provider performance engagement activities and ensuring compliance with regulatory standards. Proficient in project management processes and skilled in data analysis to improve health outcomes and cost efficiency.

Highest-signal resume keywords
Provider Performance EngagementRegulatory ComplianceProject ManagementData AnalysisLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisProject ManagementHealthcare Payer-Provider IntegrationQuality Metrics ManagementAlternative Payment Model (APM) KnowledgePatient Centered Medical Home (PCMH) ConceptsFinancial ROI ManagementProcess DevelopmentRegulatory Standards KnowledgeMicrosoft Office Proficiency
Soft Skills
Communication SkillsInterpersonal SkillsCollaboration SkillsEmotional IntelligenceTime Management
Tools & Technologies
Microsoft ProjectMicrosoft WordMicrosoft Excel
Industry Keywords
State Medicaid ProgramsMedicareQuality AccreditationODMCMSNCQAURAC

About the role

Key responsibilities & impact
  • Oversee performance engagement activities with internal and external partners
  • Improve health outcomes and total cost of care by aligning provider interventions with customized APM engagement plans
  • Conduct internal and external meetings to establish and execute provider performance engagement plans
  • Manage customized provider plans supporting key quality metrics and positive outcomes
  • Manage process development for provider onboarding and oversight
  • Ensure compliance with state, federal, and regulatory body requirements
  • Develop and maintain departmental policies and procedures for oversight of contracted providers in an Alternative Payment Model
  • Analyze, update, and modify procedures to improve engagement processes
  • Review and incorporate data analysis for program metrics, outcome measures, results, and savings opportunities
  • Support and manage financial ROI, quality metrics, and service level agreements
  • Identify and manage risks associated with process changes, implement mitigation strategies, and communicate or escalate to stakeholders
  • Report provider APM program progress and oversight status to stakeholders
  • Ensure provider performance engagement milestone deliverables are completed for each project phase
  • Maintain strategic alignment when prioritizing projects using the established RACI document
  • Participate in Provider Oversight Committee meetings with internal business owners and providers
  • Provide leadership guidance to support staff career growth
  • Oversee day-to-day staff activities to achieve department goals
  • Manage department staff objectives and prioritization in alignment with market and corporate goals
  • Perform other job-related instructions as requested

Requirements

What you’ll need
  • Bachelor's degree or equivalent years of relevant work experience is required
  • Minimum of five (5) years of experience working collaboratively with external Health Partners is required
  • Familiarity with the healthcare field and experience with payer-provider integration is required
  • Master's degree in business or health related field is preferred
  • Minimum of one (1) year leadership/management experience preferred
  • Proficient in Microsoft Office tools, including Project, Word, and Excel
  • Thorough understanding of project management processes, techniques and tools
  • In-depth knowledge of regulatory and quality standards and measures, including State Medicaid programs, Medicare and Quality Accreditation (e.g., ODM, CMS, NCQA, URAC, etc.)
  • In-depth knowledge of Patient Centered Medical Home (PCMH) concepts and processes
  • Ability to communicate before individuals, groups, and executive leadership
  • Proven ability to effectively interact with all levels of management within the organization
  • Strong analysis and collaboration skills
  • Exceptional emotional intelligence
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship building skills
  • Ability to work independently and within a team environment
  • Ability to multi-task and prioritize work to meet project deadlines
  • Effective listening and critical thinking skills
  • Time management skills
  • Customer service oriented
  • Decision making/problem solving skills
  • Excellent planning, negotiating and influencing skillset
  • Influenza vaccination required during Influenza season as a condition of continued employment

Benefits

Comp & perks
  • Bonus tied to company and individual performance
  • Comprehensive total rewards package
  • Reasonable accommodations for qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law
  • Annual Influenza vaccination requirement covered as a condition of continued employment
  • General office environment with flexibility to sit or stand