FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Manager, Site Reliability Engineering
CareSource. Lead a team responsible for advancing IT operations through automation, self-healing capabilities, and AI-enabled solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading IT operations with a focus on automation, reliability, and observability. Proficient in implementing AI-enabled solutions and managing incident response strategies while fostering a customer-centric reliability culture.
Highest-signal resume keywords
Site Reliability Engineering (SRE)Automation and Self-Healing CapabilitiesMonitoring Tools (Dynatrace, Splunk, ServiceNow)Continuous Integration and Continuous Delivery (CI/CD)Incident Management and ITIL
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonJava.NETDockerLinux ContainersAnsibleGitLabTerraformSplunk Search Processing Language (SPL)AIOps
Soft Skills
LeadershipCollaborationChange ManagementCustomer-Centric MindsetProblem-Solving
Tools & Technologies
ServiceNowDynatraceSplunkSolarWindsMicrosoft AzureKubernetesITSMITOM
Certifications & Qualifications
ITIL FoundationITIL PractitionerCloud CertificationsKubernetes CertificationsSRE Certifications
Industry Keywords
Reliability Performance MeasuresMTTRSLO AttainmentChange Failure RateChaos EngineeringResilience TestingIncident Response PlansBlameless Post-Incident Reviews
Tech Stack
Tools & technologiesAnsibleAzureCloudDistributed SystemsDockerITSMJavaKubernetesLinuxPythonRPAServiceNowSplunkTerraform.NET
About the role
Key responsibilities & impact- Lead a team responsible for advancing IT operations through automation, self-healing capabilities, and AI-enabled solutions
- Own and deliver a multi-year reliability, observability, and automation roadmap
- Establish and monitor reliability performance measures, including MTTR, manual effort reduction, SLO attainment, change failure rate, and automated incident remediation
- Lead organizational change toward engineering-led, automated reliability practices
- Champion SRE practices and a customer-centric reliability culture across operations and development teams
- Lead development of automation and self-healing capabilities, including runbooks, scripts, IaC, automated recovery, and scaling
- Lead the design, deployment, and governance of agentic AI solutions for incident triage, root-cause analysis, and remediation
- Apply AIOps and predictive analytics to detect anomalies, correlate events, and prevent incidents
- Partner with security, compliance, and AI governance teams to meet policy and regulatory requirements
- Translate availability targets into SLIs and SLOs and establish and enforce error budgets
- Integrate and enhance CI/CD pipelines
- Lead Chaos Engineering and resilience testing
- Develop incident response plans, lead major incident management, and conduct blameless post-incident reviews
- Lead capacity planning using usage and performance trends
- Lead observability strategy and implementation for telemetry, monitoring, dashboards, and alerting
- Enhance ITSM, ITOM, and ServiceNow workflows for automated incident creation, enrichment, and remediation
- Lead and develop site reliability and observability engineers
- Partner across technology teams and manage key vendor relationships
- Perform other job-related duties as requested
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science or related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Six (6) years of relevant IT experience required
- Experience with monitoring tools such as Dynatrace, Splunk, ServiceNow, and Robotic Process Automation required
- Three (3) years of IT lead or management experience required
- Experience designing, developing, and providing operational support for distributed systems software in a microservice-style infrastructure required
- Experience using Docker and Linux containers required
- Fluency in at least one programming language such as Python, Java, or .NET
- Proficiency in software applications and technical processes within a technical discipline such as cloud, artificial intelligence, machine learning, or mobile
- Proficiency in continuous integration and continuous delivery tools such as Ansible, GitLab, and Terraform
- Strong familiarity with ServiceNow ITOM
- Expert with Dynatrace, Splunk, and SolarWinds Monitoring Platforms
- Familiarity with Microsoft Azure infrastructure networking, compute, and storage primitives
- Knowledge of code management with Git and GitHub workflows
- Knowledge of Splunk Search Processing Language (SPL)
- Splunk IT Service Intelligence platform knowledge
- Familiarity with incident management and ITIL
- Comfortable with a 24/7/365 always-up, always-available production service
- ITIL Foundation or Practitioner certification preferred
- Relevant cloud, Kubernetes, or SRE certifications are a plus
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Substantial and comprehensive total rewards package
- Employee total well-being support
- General office environment
- Travel is not typically required