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Manager, Utilization Management
CareSource. Oversee all utilization management activities to ensure consistency of services and achievement of utilization targets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in utilization management, case management, and quality improvement within the healthcare sector, ensuring compliance with state regulations and organizational policies. Proficient in data analysis, reporting, and developing departmental policies to enhance service delivery and operational efficiency.
Highest-signal resume keywords
Utilization ManagementCase ManagementQuality ImprovementData AnalysisRegistered Nurse (RN) Licensure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Utilization Management StandardsClinical ReviewWorkflow OptimizationData TrendingTechnical Writing
Soft Skills
Leadership SkillsNegotiation SkillsTraining SkillsStrategic Management SkillsTeam Collaboration
Tools & Technologies
ExcelWordPowerPoint
Certifications & Qualifications
Registered Nurse (RN) Licensure
Industry Keywords
Managed CareNCQA RegulationsURAC RegulationsHealthcare ComplianceContinuous Quality Improvement (CQI)
About the role
Key responsibilities & impact- Oversee all utilization management activities to ensure consistency of services and achievement of utilization targets
- Coordinate and manage the pre-determination process for medical and dental services
- Ensure consistent application of authorization criteria and appropriate clinical review of adverse decisions
- Develop integrated service delivery and oversee utilization management data and processes
- Manage benefits aligned with state regulations, NCQA and/or URAC regulations, and CareSource policies
- Review and revise workflows to maximize efficiencies
- Monitor productivity and utilization trends
- Oversee CQI activities, audits, and staff feedback
- Report utilization management regulatory requirements and maintain compliance
- Maintain utilization management reporting and trend data
- Analyze under- and over-utilization impacts on member quality of care and outcomes
- Develop, maintain, and update departmental policies and procedures
- Audit predetermination requests, documentation, and interrater reliability
- Liaise with other departments on research and intervention
- Perform other job-related instructions as requested
Requirements
What you’ll need- Associate’s Degree in Nursing is required; Bachelor of Science in Nursing (BSN) preferred
- Minimum of five (5) years of clinical experience required
- Minimum of five (5) years of experience in case management, utilization management, and/or quality improvement required
- Two years of utilization management experience preferred
- Managed care experience preferred
- Beginning Excel, Word and PowerPoint experience
- Experience in data analysis and trending
- Knowledge of utilization management standards and practices
- Management and prior supervisory skills
- Ability to work independently and within a team environment
- Familiarity with the health care field
- Training/teaching skills
- Strategic management skills
- Negotiation skills/experience
- Technical writing skills
- Leadership experience and skills
- Current, unrestricted licensure in state of practice as a Registered Nurse (RN) is required
Benefits
Comp & perks- Bonus tied to company and individual performance
- Substantial and comprehensive total rewards package
- Employee total well-being support