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Market Clinical Quality Specialist II
CareSource. Complete assigned case/file reviews to ensure adherence to regulatory requirements and Standard Operating Procedures (SOPs) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Improvement, Case Management, and Utilization Review, with a strong focus on regulatory compliance and training development. Proficient in project management and effective communication across interdisciplinary teams.
Highest-signal resume keywords
Registered Nurse (RN) LicensureQuality Improvement ExperienceCase Management Certification (CCM)Intermediate Proficiency in Microsoft ExcelKnowledge of Medicaid and Medicare
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ImprovementProject ManagementCase ManagementUtilization ReviewTechnical Writing
Soft Skills
Strong Written and Verbal CommunicationEffective Problem-SolvingAttention to DetailInterpersonal SkillsEffective Listening
Tools & Technologies
Microsoft ExcelMicrosoft AccessMicrosoft WordSharePointPowerPoint
Certifications & Qualifications
Registered Nurse (RN) LicensureCase Management Certification (CCM)
Industry Keywords
Regulatory RequirementsStandard Operating Procedures (SOPs)Corporate Integrity AgreementHealthcare FieldAccreditation
About the role
Key responsibilities & impact- Complete assigned case/file reviews to ensure adherence to regulatory requirements and Standard Operating Procedures (SOPs)
- Conduct monthly inter-rater reliability monitoring of case reviews
- Identify training and development opportunities and collaborate with peers and Care Management to develop education and training
- Assist Management with reporting case reviews at aggregate and individual contributor levels
- Serve as a subject matter expert in assigned areas
- Participate in interdepartmental meetings and workgroups regarding Care Management procedures
- Provide cross-functional assistance for monitoring, accreditation and operational responsibilities
- Maintain familiarity with applicable Federal and State Requirements, including Corporate Integrity Agreement responsibilities
- Monitor regulatory changes, identify impacted areas, communicate changes and assist with implementation
- Pursue best practices and improvement opportunities for health services monitoring and accreditation
- Facilitate implementation of improvement initiatives
- Perform other job-related instructions as requested
Requirements
What you’ll need- Associate of Science in Nursing (ASN) is required
- One to three (1 to 3) years of experience in Quality Improvement, Project Management, Case Management or Utilization Review is required
- Current, unrestricted Registered Nurse (RN) licensure in state of practice is required
- Bachelor of Science in Nursing (BSN) is preferred
- Minimum of three (3) years of diverse clinical experience as an RN is preferred
- Intermediate proficiency in Microsoft Excel, Access and Word
- Intermediate skill level with SharePoint
- PowerPoint and Visio preferred
- Strong written and verbal communication skills
- Ability to work independently and within a team environment
- Familiarity with the healthcare field
- Knowledge of Medicaid and Medicare
- Effective listening and critical thinking skills
- Strong interpersonal skills and high level of professionalism
- Effective problem-solving skills with attention to detail
- Ability to develop, prioritize and accomplish goals
- Technical writing skills
- Ability to coordinate complex projects and multiple meetings
- Ability to work with a variety of disciplines and levels of staff across departments
- Case Management Certification, such as Certified Case Manager (CCM), is highly preferred
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Comprehensive total rewards package
- Employee total well-being support