Marketing Outreach Account Manager, Bilingual – Chinese

CareSource

. Drive enrollment growth across all product lines .

Posted 10/27/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $54,500 - $87,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managed care principles and enrollment processes, with strong relationship-building capabilities and proficiency in CRM systems. Bilingual communication skills enhance engagement with diverse communities and referral sources.

Highest-signal resume keywords

Managed Care ExperienceAccount ManagementBilingual CommunicationNY State Health Insurance LicenseCRM Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment Growth StrategiesMarket Dynamics KnowledgeRegulatory Compliance KnowledgePresentation SkillsNegotiation SkillsResearch SkillsAnalytical SkillsTime ManagementTerritory Management

Soft Skills

Interpersonal SkillsProfessionalismOrganizational SkillsCommunication Skills

Tools & Technologies

Microsoft SuiteCRM System

Certifications & Qualifications

NY State Health Insurance License

Industry Keywords

MLTCMAPISNP PlansReferral SourcesCommunity OrganizationsHealth Care ProvidersEnrollment PresentationsState and Federal RegulationsCMS RegulationsDOH Regulations

About the role

Key responsibilities & impact

Drive enrollment growth across all product lines
Serve as a subject matter expert on MLTC, MAP, and ISNP plans
Develop and maintain relationships with assigned referral sources
Identify new referral streams and strategic partnerships
Travel throughout assigned territories to meet referral sources and conduct enrollment presentations
Develop relationships with community organizations, home care agencies, and health care providers to increase brand awareness
Visit prospective and current members' residences to present plan information and assist with enrollments
Attend community events, health fairs, and partnership events to promote CareSource products
Maintain updated documentation for referral and enrollment activity in the CRM
Conduct presentations, sales activities, and informational events in accordance with state and federal regulations
Maintain knowledge of market trends, government relations, and the evolving MLTC/MAP enrollment landscape
Maintain knowledge of CMS and DOH regulations
Work with cross-functional teams to achieve referral, enrollment, and retention goals
Support members and prospective members throughout the enrollment process with clear communication, responsiveness, and professionalism
Perform other job-related duties as requested

Requirements

What you’ll need

Associate's Degree required
Equivalent years of relevant work experience may be accepted in lieu of required education
Five (5) years of managed care and account management experience preferred
Bilingual required
Fluency (speaking, reading, and writing) in multiple languages as determined by needs of business is required
Proficient in Microsoft Suite, including Word, PowerPoint, and Excel
Excellent computer skills and ability to effectively use CRM system
Knowledge of managed care principles, marketing guidelines and market dynamics
Knowledge of State and Federal regulatory insurance guidelines and requirements
Excellent written and verbal communication skills
Strong presentation and negotiation skills
Excellent organizational, time management, and territory management skills
Strong interpersonal skills and high level of professionalism
Excellent research and analytical skills
Strong account management and relationship building skills
NY State Health Insurance License required
Must have valid driver's license, vehicle and verifiable insurance
Must reside in the same territory assigned to work in
Must be able to travel greater than 50% of the time
Flexible availability, including possible evenings and/or weekends
Influenza vaccination required during influenza season

Benefits

Comp & perks

Bonus tied to company and individual performance may be available
Comprehensive total rewards package
Reasonable accommodations for qualified individuals
Annual influenza vaccination provided/required as a condition of continued employment
Flexible hours, including possible evenings and/or weekends
Mobile work arrangement with regular travel to different work locations