Maternity Care Coordinator

CareSource

. Telephonically engage and enroll members in the Mom and Baby Beginnings program .

Posted 10/31/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $47,400 - $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, case management, and member engagement within healthcare settings, while effectively collaborating with diverse stakeholders and adhering to relevant healthcare regulations and standards.

Highest-signal resume keywords

Care CoordinationCase ManagementHealthcare Regulations KnowledgeMicrosoft Office ProficiencyTrauma Informed Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health SurveysNeeds AssessmentsEligibility VerificationDocumentation in Electronic RecordsCare PlanningDischarge PlanningHome Health ManagementCommunity Health ManagementConsultative Relationship BuildingService Delivery Monitoring

Soft Skills

Effective CommunicationMulti-taskingCritical ListeningDecision-makingOrganizational Skills

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Case Management Society of America StandardsCultural CompetenceCommunity Support ResourcesHealthcare PoliciesDiversity Awareness

About the role

Key responsibilities & impact

Telephonically engage and enroll members in the Mom and Baby Beginnings program
Conduct health and psychosocial surveys, initial screenings, and needs assessments
Verify member eligibility, enrollment history, demographics, and current health status
Educate members about the program and coordinate services and health benefits
Provide timely and accurate documentation in electronic records
Build member relationships and establish consultative relationships with physician offices
Document care coordination activities and member responses according to professional standards and CareSource policies
Improve member processes and share repeatable improvements with leadership
Coordinate care with assigned case managers and the internal complex clinical team
Facilitate Person-Centered planning and monitor, evaluate, and modify care plans
Consult and collaborate with professionals, community members, families, providers, and stakeholders
Monitor service delivery for appropriate care and waiver compliance
Assist providers with technical process questions
Support internal care coordination activities and member outcomes
Participate in provider meetings to explain available services and benefits
May precept and/or mentor new staff
Perform other duties as requested

Requirements

What you’ll need

Diploma or Associates in a healthcare related field or equivalent years of relevant work experience is required
Bachelor’s degree in a healthcare related field is preferred
Minimum of three (3) years of experience in a healthcare field, including discharge planning, case management, care coordination, and/or home/community health management experience
Intermediate proficiency with Microsoft Office, including Outlook, Word and Excel
Ability to communicate effectively with a diverse group of individuals
Ability to multi-task and work independently within a team environment
Knowledge of local, state and federal healthcare laws and regulations and company policies regarding case management practices
Knowledge of and adherence to Case Management Society of America (CMSA) standards for case management practice
Strong understanding and respect of all cultures and demographic diversity
Ability to interpret and implement current research findings
Awareness of community and state support resources
Critical listening and thinking skills
Decision-making and problem-solving skills
Strong organizational and time management skills
Trauma informed training
No licensure or certification required

Benefits

Comp & perks

Bonus tied to company and individual performance may be available
Substantial and comprehensive total rewards package
Employee total well-being support