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Medical Director, Post-Service Review, Medical Claims Review
CareSource. Provide clinical review services and clinical case review for members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical review services, provider education, and quality improvement initiatives while maintaining high ethical standards and effective communication with providers and members. Possesses strong decision-making, problem-solving, and conflict resolution skills essential for managing clinical appeals and compliance activities.
Highest-signal resume keywords
Doctor Of Osteopathic Medicine (DO)Medical Doctor (MD)Board Certification In Primary Care SpecialtyMCG CertificationManaged Care Medical Review Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Review ServicesClinical Case ReviewUtilization Data ReviewMedical Necessity EvaluationQuality Improvement PlansClinical Documentation EvaluationPerformance EvaluationsProvider EducationFraud InvestigationAccreditation Compliance
Soft Skills
Excellent Written CommunicationExcellent Oral CommunicationAttention To DetailCritical ListeningConflict Resolution
Tools & Technologies
Microsoft Word
Certifications & Qualifications
Current Unrestricted Medical LicenseBoard CertificationMCG Certification
Industry Keywords
Managed CareQuality Of CareClinical AppealsCase ManagementHealthcare Administration
About the role
Key responsibilities & impact- Provide clinical review services and clinical case review for members
- Participate in peer-to-peer discussions
- Provide provider education, training, data sharing, performance evaluations, and orientation to the plan
- Conduct clinical reviews for designated CareSource members
- Provide physician review for clinical appeals cases
- Evaluate and investigate suspected fraud, abuse, and quality-of-care concerns
- Develop policies, procedures, clinical care standards, practice guidelines, Quality Improvement Plans, and corporate quality initiatives
- Participate in quality improvement, case management, member safety, regulatory, accreditation, and compliance activities
- Provide cross-coverage for other Medical Directors and/or markets
- Review utilization data to identify pattern variances and provide feedback and education
- Collaborate with market and product leaders to define market strategy
- Participate in community collaboratives
- For MCR assignments, serve as physician reviewer for post-service clinical audits and payment integrity activities involving high-dollar claims, HACs, quality-of-care concerns, and other claims requiring medical judgment
- Evaluate medical records, clinical documentation, claims data, and audit findings to determine medical necessity, clinical appropriateness, quality-of-care considerations, and payment recovery opportunities
- Partner with Clinical Audit Nurses, Program Integrity, Claims, Quality, and Medical Economics teams
- Support provider discussions, audit findings, disputes, appeals, and continuous improvement initiatives for the enterprise MCR capability
- Perform other job-related duties as requested
Requirements
What you’ll need- Doctor of Osteopathic Medicine (DO) required or Medical Doctor (MD) required
- Successful completion of a residency training program, preferably in primary care, is required
- Five (5) years of clinical practice experience required
- Current, unrestricted license to practice medicine in state of practice as necessary to meet regulatory requirements required
- Board Certification, preferably in primary care specialty required
- Re-certification, as required by specialty board, must be maintained
- MCG Certification is required or must be obtained within six (6) months of hire
- Basic Microsoft Word skills
- Excellent written and oral communication skills
- Ability to work independently and within a team environment
- Ability to create strong relationships with Providers and Members
- High ethical standards
- Attention to detail
- Critical listening and systematic thinking skills
- Ability to maintain confidentiality and act in the company’s best interest
- Ability to act with diplomacy and sensitivity to cultural diversity
- Decision-making and problem-solving skills
- Conflict resolution skills
- Strong sense of mission and commitment to communities served
- Managed care medical review/medical director experience preferred
- Bachelor's or Master's degree in Business Administration, Operational Excellence, Healthcare Administration or Medical Management is preferred
Benefits
Comp & perks- Bonus tied to company and individual performance may be available
- Comprehensive total rewards package
- Up to 15% travel to attend meetings, trainings, and conferences