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Summer Internship Program – Member Experience and Insights
CareSource. Support CAHPS survey efforts across Medicare, Medicaid and Marketplace .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data analysis and presentation, with a focus on enhancing member engagement and satisfaction through effective collaboration and communication. Capable of identifying trends and providing actionable insights to stakeholders.
Highest-signal resume keywords
Data AnalysisMicrosoft Office Suite ProficiencyEffective Communication SkillsProblem-Solving SkillsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ConsolidationTrend IdentificationSurvey AnalysisPresentation Skills
Soft Skills
Effective ListeningCritical ThinkingDependabilityFlexibilityAttention to Detail
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
CAHPS SurveyMember EngagementStakeholder CollaborationHealthcare Experience
About the role
Key responsibilities & impact- Support CAHPS survey efforts across Medicare, Medicaid and Marketplace
- Review and consolidate CAHPS survey results to identify trends, strengths and areas for improvement in member and provider experience
- Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies
- Collaborate with cross-functional teams and key stakeholders on strategies and initiatives that enhance member engagement and satisfaction
- Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making
- Provide support on special projects, initiatives and assignment-specific activities
Requirements
What you’ll need- High School Diploma or equivalent is required
- Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required
- Proficient with Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint
- Good written and verbal communication skills
- Ability to work in a fast-paced environment
- Ability to work independently and within a team environment
- Effective listening and critical thinking skills
- Dependable and flexible, with ability to maintain confidential information
- Effective problem-solving skills with attention to detail
- Licensure and certification: None
Benefits
Comp & perks- 12-week, paid summer internship program
- Journey-to-the-Job seminars with CareSource leaders
- Assigned mentor and access to former interns
- Personalized orientation and mentoring programs
- Company and job-specific training
- Feedback opportunities throughout your first 90 days
- Inclusive culture with employee resource groups
- Flexible work environment with remote opportunities
- Paid volunteer hours
- Performance and personal growth goals with defined success metrics
- Ongoing feedback process with your manager
- Potential for internal and external training and development programs
- Stretch assignments and expanded responsibilities
- Potential bonus tied to company and individual performance
- Comprehensive total rewards package
- Substantial employee well-being benefits