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Inside Sales Representative
Cargomatic. Proactively call new prospects and existing customers to identify new freight opportunities, upcoming projects, lane needs, and bid activity.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills to engage customers and identify freight opportunities. Proficient in managing customer interactions and utilizing CRM tools to drive sales and improve revenue growth.
Highest-signal resume keywords
Outbound CallingCustomer Relationship ManagementOpportunity GenerationFreight Brokerage ExperienceTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Verbal CommunicationWritten CommunicationTrust BuildingEffective QuestioningFollow-Through
Tools & Technologies
CRM ToolsPricing PlatformsCargomatic Technology
Industry Keywords
TransportationFreightLogistics
About the role
Key responsibilities & impact- Proactively call new prospects and existing customers to identify new freight opportunities, upcoming projects, lane needs, and bid activity.
- Re-engage inactive and underutilized customers and identify opportunities to bring volume back to Cargomatic.
- Gather shipment details including volume, lanes, equipment, timing, service requirements, and decision-making process to create qualified opportunities for Sales and Pricing.
- Maintain accurate customer activity, follow-ups, and opportunity status in the CRM while progressing prospects through the sales funnel.
- Partner with Sales, Pricing, Customer Success, and Operations to develop solutions, respond to customer needs, and convert opportunities into active business.
- Meet or exceed activity and opportunity-generation goals and improve customer engagement, conversion, and revenue growth.
Requirements
What you’ll need- Excellent verbal and written communication skills with confidence making outbound calls and engaging customers at multiple levels.
- Ability to uncover needs, ask effective questions, create urgency, and move conversations toward a clear next step.
- Comfortable with high outbound activity, follow-up, rejection, and consistently working to create new opportunities.
- Ability to build trust quickly and maintain professional relationships with new prospects and long-standing customers.
- Strong time management and follow-through; ability to manage a high volume of customer interactions, tasks, and opportunities.
- Transportation, freight brokerage, or logistics experience is preferred.
- Ability to quickly learn CRM tools, pricing platforms, and Cargomatic technology.
Benefits
Comp & perks- Competitive medical, dental, and vision coverage.
- 401(k) plan with company match.
- Generous paid time off including vacation, sick time, and company holidays.
- Employee assistance program and wellness resources.
- Opportunities for professional growth and career development.
- Collaborative, people-first culture focused on safety, compliance, and continuous improvement.
- Performance-based incentive.